Vernals Best Value Inn

Owner certainly doesn't care about keeping it clean or repairing it. I know the room rate may sound convincing, but I wouldn't do it again.

We did not like our stay here at all. One of beds were broken and the bathroom door would not shut.

I asked the hotel a question through text about 2 hours before the cancel deadline about pet fees because I didn’t see it when I made the reservation. (Apparently you have to dig for it) After the deadline to cancel, I received a phone call from the front desk clerk relaying a message from his manager. I decided I wanted to cancel my reservation but Expedia said I couldn’t. So I called the motel again and the front desk clerk said he’d call his manager about it and had me call back. Manager said to contact Expedia to get my refund back. Now, both Expedia and the motel are saying I can’t get a refund. I’m sorry but a 5.4/10 rated motel at $70/night through Expedia and charging $25 per pet is ridiculous.

The motel did not have a sign. The property is basically a big blacktop parking lot surrounded by rooms. The key card didn’t always work. When I left to go to dinner the door would not lock. The office staff shared a tip to help make the door lock when I was out but they had to rekey the key card and even at that it took several attempts to make the door lock when I left. The staff was nice enough. The room was dated but clean. The sheets and towels were clean. Worth the low price. My rating reflects the low price, lowered expectations. Not a bad place and I would go back but it is more “down market” than average.

Checking in was difficult because the desk clerk was on his cell phone with someone and at one point when I couldn’t understand him he hissed at me he was on the phone. If I did that I’d get fired! When he was talking to me he was constantly mumbling and it was hard to tell if he was talking to me i or his friend on the phone.. The room was very cold! The thermostat on the AC was 61! Slept the first night in my clothes. Overall the property was adequate. It was cheap and close to where I needed to be. Very run down and if it’s late evening hard to find because of poor signage. Housekeeping didn’t bother cleaning the room between day 1 and 2.

Great stay for a night.

Doors did not properly lock

I heard the road noise all night

This is perhaps the most rundown dilapidated place I’ve ever stayed at. A lot of the lights didn’t work. The door was broken. The drain on the shower was broken. The outlets don’t work well and it’s noisy. You can hear the neighbors. The floor is sticky and dirty. It did not feel safe or clean. The air conditioning is loud and they started cleaning my room before I had even checked out when I was planning to go back and shower before checking out. It wasn’t anything like the photos online. I rarely leave negative reviews, but this place cannot be recommended.

Samantha was great at check-in and check-out, appears to work 24 hours a day for 7 days a week.