Studio 6 Suites West Memphis, AR - Memphis

Stayed April 12th. Hotel was doing major renovations. Room was bigger than expected and comfortable, but still hod lots of things that needed to be done. The BIGGEST ISSUE WAS THE BROWN WATER!!! Could not use the water for anything! Couldn't shower, couldn't brush teeth, couldn't stand to be in the bathroom for any length of time because the water in the toilet stunk!

This motel was in poor shape in 2022. It has been improved and renamed Studio 6. My problems with this stay is the manipulation I have experienced from the beginning to the end. I booked with Hotel.com and paid them. We arrive at the hotel and the Indian hotel manager said it wasn't $65/night and raised the 5 day stay by $20/dat. It's late I pay the additional $100. I decide to extend to Saturday and I go to the front desk and for whatever reason I'm told to wait until the morning or book it on Hotel.com. I do that and the price is $101 again for a suite with a kitchenette. I am charged a total of $128. The next morning we're told that the card was denied and yet I had a confirmation number and a bank statement showing the amount charged. So, they put us out of the room make us rebook with them after I had already rebooked with Hotel.com a second time for the exact room again. I'm charged a total of $92 and told to wait until 3pm fir a room without the kitchenette and on the 2nd floor. I look at my bank statement and I have a charge for the extended day for $128 and $92. The manager I was told would be notified. The other problem was the kitchenette had an induction top with no microwave. The 2nd floor room had a microwave. I am hoping someone reads this and goes somewhere else. I'm very disappointed and hoping I will only be charged for the $92 rate.