Scenic River Inn Wartburg Hwy 27

Did not stay, showed up and hotel refused reservation, said rate online was incorrect. Still charged my card and have yet to receive refund.

Double charging scam artists at this place- stay away!!! I booked a hotel room at this location for my daughter via Hotels.com at a rate of $34/night for 2 nights, 23-24/Aug/2024. I paid at the time of booking via PayPal and received a receipt for such. Upon her arrival, the desk clerk would not accept the receipt, claimed their was no reservation, refused the proof of booking, refused the receipt and then charged over $60/night at the desk. My daughter had to pay again or have nowhere to stay for 2 nights. I contacted Hotels.com. They contacted the parent property OYO. OYO said that the property cancelled the reservation-but i didn't notice OR get a refund. They falsely advertise on multiple platforms, hotels.com, OYO, kayak and the like, a double queen room for $34/night + tax. 2. They accepted payment at time of online reservation then without warning or notice cancel the reservation AND keep the money. (I also just read a review where the same thing happened to another LADY traveling alone). When my daughter arrived she was told no reservation was placed and the desk clerk would not accept the payment receipt with transaction ID thus leaving my daughter stranded and forced to pay again at a rate double the advertised amount. This property charged double the advertised rate AND kept the original $103.30 as well. I looked on multiple sites and $34 -$38.00 is the advertised rate. Either the property themselves or the desk clerk is running a scam and it should be stopped. It appears as if they joined with OYO hotels for their name and exposure then cancel the reservations, charge double, then in the end get triple the rate because they do not refund the initial payments. If the advertised rate was a posting error on just Hotels.com, $34/night wouldn't show on other booking sites and my daughter may have been asked to pay the difference not double the whole thing. And at the time of this posting, 14 days post- stay, the individual property AND OYO parent company have refused to respond to inquiries made by me, hotels.com or TN Better Business Bureau one can’t even pull up the hotel on the PARENT OYO site so that speaks volumes. As for the room, there was no evidence of bed bugs but it was definitely run down. My daughter was visiting there for a wedding. The mess with the front desk made her late for the rehearsal too. Bait and switch tactics and credit card fraud are both illegal. Stay away! Sent from my iPhone

This place has bed bugs. Everything is outdated. They charge way too much to stay here. I mean i picked up the remote for the TV and there was a bed bug on it. I got bit multiple times in my sleep. There is no other motel in morgan county unfortunately, but i think I'd rather sleep in my car. The owner has also had multiple court cases due to sexual assaults. Not very safe.

Nice

Double charging scam artists at this place- stay away!!! I booked a hotel room at this location for my daughter via Hotels.com at a rate of $34/night for 2 nights, 23-24/Aug/2024. I paid at the time of booking via PayPal and received a receipt for such. Upon her arrival, the desk clerk would not accept the receipt, claimed their was no reservation, refused the proof of booking, refused the receipt and then charged over $60/night at the desk. My daughter had to pay again or have nowhere to stay for 2 nights. I contacted Hotels.com. They contacted the parent property OYO. OYO said that the property cancelled the reservation-but i didn't notice OR get a refund. They falsely advertise on multiple platforms, hotels.com, OYO, kayak and the like, a double queen room for $34/night + tax. 2. They accepted payment at time of online reservation then without warning or notice cancel the reservation AND keep the money. (I also just read a review where the same thing happened to another LADY traveling alone). When my daughter arrived she was told no reservation was placed and the desk clerk would not accept the payment receipt with transaction ID thus leaving my daughter stranded and forced to pay again at a rate double the advertised amount. This property charged double the advertised rate AND kept the original $103.30 as well. I looked on multiple sites and $34 -$38.00 is the advertised rate. Either the property themselves or the desk clerk is running a scam and it should be stopped.

The family managing it was very nice and accommodating.

It's an old motel but kept up. To my surprise the room was up to date and nice

Clean rooms softest beds I slept in all week as I travel for work definitely recommend to give it a shot the family who runs it was so helpful and kind

The rooms are very outdated. The towels and sheets were stained and dingy. Not sure if the bath mat towel was even washed! The only good thing about the room was that he air conditioner.

The bedsheets and bath towels were visibly dirty. The restroom and shower were unclean. So much so, we couldn't even take a shower. Doors didn't shut probably. And the deadbolt wouldn't lock.worst motel/hotel I've ever stayed in.