Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.2 / 10 Guest Rating

Arc House Madrid

CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002, Madrid, ES

Arc House Madrid - main view

About the Property

Centrally Located in Madrid
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Featured Amenities
Enjoy express check-out, help from multilingual staff, and secure luggage storage during your stay.

Comfortable Accommodations
Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

With a stay at Arc House Madrid, you'll be centrally located in Madrid, steps from Puerta del Sol and 7 minutes by foot from Gran Via. This hotel is 0.4 mi (0.7 km) from Plaza Mayor and 0.6 mi (1 km) from Prado Museum. Near Puerta del Sol. Book now to experience the heart of Madrid at Arc House Madrid!

Facilities & Amenities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Television in common areas
Multilingual staff
Front desk (limited hours)
Express check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. Alcohol is not permitted at this property. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good29 verified reviews
AI Summary

Guests highly rate the very friendly staff and frequently praise the great location.

Categories

Cleanliness6.7
Service8.2
Location7.8
Room Quality6.9
Amenities6.9
Value for Money7.2
Food and Beverage6.9
Overall Experience6.9

Select topics to read reviews

M
Maki
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

10.0

Muy caro

Helpful?
M
Mariana
Verified booking
Standard Room
Stayed in Oct 3, 2025

"Good"

2.0

could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night

Helpful?
Z
ZILMAR
Verified booking
Standard Room
Stayed in Sep 26, 2025

"Exceptional"

10.0

Hostel muito bem localizado

Helpful?
F
Flor
Verified booking
Standard Room
Stayed in Aug 28, 2025

"Exceptional"

10.0

Muy accesible y cómodo

Helpful?
F
Fabian
Verified booking
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0

Excellent!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 17, 2025

"Exceptional"

10.0

Tres bien situer personnelle tres sympas Propre

Helpful?
J
Justin
Verified booking
Standard Room
Stayed in May 17, 2025

"Good"

2.0

DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.

Helpful?
J
Jonathan
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Gran Ubicación "

10.0

Estuve solo unas horas para descansar porque tenia un vuelo en la noche. Buena opcion para guardar las cosas en el centro de Madrid

Helpful?
A
anmar
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Exceptional"

10.0

Nice place

Helpful?
R
Rafael
Verified booking
Standard Room
Stayed in Feb 3, 2025

"Good"

2.0

I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite

Helpful?