Kruger Park Lodge Unit No. 254

I like the location and the cleanness of the lodge.

That you cannot braai due to the grass roof. The braai kettle is not something you can make a fire in. the shower and the one toilet also have a drainage issue

Facilities and Club house were amazing

The location of the unit and size

3 of the 5 days 2 aircons was not working including main bedroom. The light in main bathroom was not working. Second bathroom drain was blocked

The house is conveniently located to access the Kruger national park and is within a secure complex adjacent to a golf course. The bedlinen and towels were clean and fresh.

One of the bathrooms had lots of mould on the ceiling. There were smudges in places where some cleaning was attempted earlier. The extend of mould was beyond wiping it off and the entire bathroom ceiling and walls require proper renovations. The stenching smell from the bathroom was in the rest of the house. This was helped by not using that part of the house and keeping the bathroom and the bedroom door closed. The house is very spacious, but everything inside is old, scratched and worn out. It was a big disappointment for a 4 star property and 8.8 rating by other reviewers. We raised the issue with the booking agent for the property and were told that there was no other place to be moved into until the following day with the expectation for us to pay extra. The property is privately owned and not part of Kruger park lodge complex, hence the manager of the entire complex was not able to help us and referred us to booking agent.

The outdoor Patio

The carpets in the bedrooms, extremely stuffy would either need changing or a deep clean. We ended up buying room diffusers to musk the stuffy carpet scent. 2. The couches either need changing or a deep clean session. 3. Front door blind needs replacing 4. No phone in the houses, slow WiFi signal

I was struggling with wife, and it was difficult to get the right person to help..

Clean and tidy

Nothing