Marco Pierre White's Rudloe Arms

Great stay again! This was my mine and my girlfriends second time here now and had another amazing time. Will continue to return yearly for the foreseeable future.

Quirky, well worth a visit. Very enjoyable

Arrived as a couple at 3pm. Room was freezing cold. Went to reception and the lady did not know why. So was sending maintenance. They didnt arrive.We then stayed in the room for over an hour. Went back to reception and was told maintenance set a timer for 4.30pm. Was made to feel it was our problem. Stayed in room until 5.30pm and still freezing so asked for another room but said they were full which i think was a lie!!! So handed keys back and left. Now refused a refund as receptionist said we were rude!!! Would not be rude to anyone... Def if you go be very careful on pointing anything out.

Absolutely amazing place to stay . Quirky decor. All the staff were so helpful and friendly. Food was fantastic. We really couldn’t fault it at all and will return in the Summer.

We really enjoyed the ambience and our stay here, such an exquisite hotel full of character and art. The dinner and breakfast was amazing which has a limited menu but very well done. We wouldn’t hesitate to go back !

Wonderful stay. Great staff, lovely food. Our second visit and looking forward to staying again.

Had a a lovely stay even though it was only for a night. Our time here was relaxed and our room was warm and inviting. Food was lovely although would have liked more choice on the menu for Dinner and Breakfast. Extra costs for drinks and dinner supplements were quite resonable. All in all a great break in an absolutely beautiful hotel which was warm clean and beautifully decorated to a high standard. Staff were friendly and attentive and chatty about the local area. would recommend to anyone for a night or a few days break and I will be back with my girlfriends for a girlie Birthday treat and with my hubby for a nice anniversary or night away stay. Excellent Hotel.

Pack your bags immediately if Luciano Pierre White is on duty and you’ve booked through Hotels, Bookings, Wowcher, Groupon etc as he will treat you with contempt, a third class customer and something the cat threw up. If he’s not on duty you will have a lovely time as the staff, especially Junior and Finn, will treat you like royalty. How they put up with Luciano’s appalling rudeness, misogyny and lying beggars belief. The food is tasty but everything seems to have a surcharge, the choice is minimal, wine prices exorbitant and the menu doesn’t change from day to day. Rooms are funky and spacious even in the annex, plenty of drawing rooms to chill in decorated like a taxidermist’s parlour. The rules and regulations are Orwellian- thou shalt not have a second breakfast unless you pay £99, drinks and snacks in your bedroom pay a further £40 a day. I just think so much could be made more customer friendly so you come away wanting to return and recommend to others but this was Fawlty Towers without the humour, I’ve travelled the world and no hotel has ever been this bad for customer care .. all down to Luciano’s behaviour. PS: My lovely, gentle and polite 60 year old friend was chucked out of her room by Luciano because the key had broken in the lock and she asked for an emergency locksmith to come and fix it so she could retrieve her belongings!

The property itself was nice and the staff were friendly and helpful. However, the experience that we had, that was about all of the positives. There were no signs in the hotel or on the grounds to tell you where reception was so when we arrived it was unclear where we had to go to check in. We only found the reception as a member of staff was walking by after we had wandered around for a bit and it wasn't obvious that it was reception. Once we were checked in and given the key to our room, we found the bathroom hadn't been cleaned and there was hair, dirty towels and cigarettes in the bathroom. We went back to reception to ask for a new room and whilst they were apologetic, the replacement room we were given had someone else's bag in it so had to go back to reception to make sure that we didn't have the keys to someone else's room. When checking in, we were also asked to confirm our dinner booking which we initially made for 7pm and was emailed the day before confiming if we were still attending (which I responded yes to) only to be advised they didn't have my booking and had to go for another time (6:30pm). This itself was fine, but there were still plenty of seats had we have gone for our original time. Whilst dinner and breakfast were included in the price, the food was pretty average which was a bit disappointing given the owner of the hotel. Overall, it wasn't the best hotel experience and I can't recommend staying here based on the above.

Our room was nice and cosy. Restaurant was warm and welcoming, as were the staff also.