Barceló Warsaw Powiśle

Front desk stuff not very helpful. Young man at the desk felt unfriendly and always seemed to have an attitude. No view from the room. Bed was comfortable but it was made of two single beds connected together, which seemed odd. Bathroom smelled weird. When we called to ask for help we got an attitude, someone was supposed to come to the room to help but no one came. Located in a nice area with lots of stores and restaurants.

Great location and overall a very nice hotel. However, thought the breakfast buffet was average and overpriced. No washcloths in the bathroom and glasses weren’t cleaned.

3 night stay in this modern stylish hotel. Monochrome decor fabulous lobby and rooftop bar/restaurant. Small pool to have a dip. Bed was super comfy in a bright room with enormous window. The location perfect next to large shopping complex with food hall and speciality shops. Across road from metro and 35 mins walk to Old Town. Loved it

3 night stay in this modern stylish hotel. Monochrome decor fabulous lobby and rooftop bar/restaurant though very limited menu. Small pool to have a dip. Bed was super comfy in a bright room with enormous window. The location perfect next to large shopping complex with food hall and speciality shops. Across road from metro and 35 mins walk to Old Town. Loved it

I recently stayed at Barceló Warsaw Powiśle and was thoroughly disappointed by a series of issues, despite being a VIP customer with Hotels.com. After a long day of travel, I was given a key card and headed to my room, only to discover that it was already occupied—with someone else's luggage inside. This shocking error led to an uncomfortable and alarming situation, raising serious concerns about privacy and security. To add to the frustration, one of the hotel’s two elevators was out of service during my stay. With only one functioning elevator, I experienced long waits and crowded rides, making it difficult to get to and from my room efficiently. This inconvenience, coupled with the initial check-in mishap, left me questioning the hotel’s overall management and commitment to guest satisfaction. While the staff did apologize and assign me a new room, the damage was done. The lack of attention to detail and basic operational failures made my stay far below expectations. I would hesitate to recommend Barceló Warsaw Powiśle, especially for those who expect a smooth, secure, and hassle-free experience.

The customer service of this property was sorely lacking. On top of that, while it was nice looking and modern in appearance, our room was poorly cleaned.

Excellent

Property was very clean, in a good location, and has restaurant and bar and pool. 5 stars!

Nice hotel near the river and walkable to Old Town

personel very poor in communication and friendliness.