Hotel Unicus Palace Old Town - Destigo Hotels

No Tv or any music in the room . We had a Best apartment in the hotel No one was abble to fix it Lights are in the room only with one switch making impossible to make nice atmosphere. Nice building and location with terrible experience.

This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.

The hotel and room were amazing. The reception staff were incredibly helpful and polite, and the room was clean and spacious. My only gripe - we booked a deluxe room which clearly had a sofa and two normal windows judging by the photos on hotels.com, describing also a "separate sitting area". We instead had no view through a single slanted window and a pair of armchairs. It didn't ruin our stay.

Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.

Το ξενοδοχείο βρίσκεται σε πολυ καλή τοποθεσία, στο κεντρο της παλιάς πόλης της Κρακοβίας, 2 λεπτα απο την κεντρική πλατεία. Ολα τα σημεια ενδιαφέροντος ειναι δίπλα. Το πρωινό ικανοποιητικό. Το δωμάτιο αρκετα μεγάλο και ευρύχωρο. Το προσωπικό ευγενικό και πρόθυμο να μας βοηθήσει.

Amazing hotel, prime location and friendly staff. Warm recommendation!

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Flot hotel med store værelser og smagfuld indretning. Høfligt og venligt personale. God beliggenhed tæt på alt. Dejlig morgenmad Der er et Unicus hotel mere i Krakow, vore venner boede dér, -også et ok hotel, men vores Unicus Palace er en klasse bedre

Great stay.

I love this place and will come back