Stone trough hotel

This was booked for my parents wedding anniversary. They thoroughly enjoyed it. They don’t usually sleep well in their 70s and set in their ways with ailments etc but they said their room was wonderful and thoroughly enjoys their stay.

Room clean, hotel fine, customer service 5 star, just an issue with shower, water pressure low and cold water, not heating up, apart fron that the usual high standards were met.

Good service and good food

Lovely place to stay

Breakfast was excellent. Staff were so curtios and respectful. Will definatley be going back to stay again, longger next time. A big thumbs up.

This is now the 3rd stay hers, over a a few years - can see the changes, not all for the best - 30 minute breakfast sitting - last day was nade to feel an inconvenience, as we arrived 3 minutes prior to our 9am slot. Gave our room number, was looked at to told we was early - there were 6 empty tables for 2's. She pointed us to a table for 6 - 3 other 2's followed us, to be greeted morning, taken to ta table for 2. Within our 30 minute sitting4 remaining 2 tables stayed empty - unsure what seat plan you use - but a simple swap of room numbers to empty sittings should be an easy task - Not running water in the bathroom between 8 - 8:30am tried using the room phone gave engaged tone continual, we stayed in the anex. Friday night had a table reserved for 7, had to ask for an extra chair, as only seated for 6, asjed the lady who walked past us, to be told, its not her job, to find chairs.......as we was meeting family, wd was seated, orderd food & drink, enjoying our catch up for a waitress to come over, to tell us the table was reserved & who seated us. Childs mac & chesse needed to go back, far too salty & garlic tasting, too strong for a childs meal - was replaced eith a bowl of chips - Disappointed on this returned visit

Limited breakfast offering especially regarding drinks. Evening food good and specials available. Room was very spacious if a little dated. Nice separate lounge area and large corner whirlpool bath.

Cold bedrooms

Breakfast was either a greasy fry up or toast and cereal. Was hoping for pastries or something as I can't have milk or greasy food. Dietary requirements weren't first on the list if you're vegetarian. Tho decaf tea was available. Most staff were lovely. Bed was ok. Housekeeping were great. Wouldn't particularly stay here again.

The room had a smell of urine coming from the bathroom , the bed wasn’t comfortable the bedding didn’t feel clean, and felt very old and thin ,breakfast was just about ok ,not much choice and not good quality of food .