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8.5 / 10 Guest Rating

The George Penang by The Crest Collection

138 Jalan Penang George Town, George Town, my

The George Penang by The Crest Collection - main view

About the Property

Luxurious Amenities
Experience 5-star luxury at The George Penang by The Crest Collection, with an indoor pool, fitness centre, and concierge service available.

Elegant Rooms
Indulge in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom with a bidet.

Convenient Location
Situated in George Town, this hotel is close to Northam Beach, Komtar, Wonderfood Museum, and other popular attractions in Penang.

To book your stay at The George Penang by The Crest Collection and enjoy upscale comfort and convenience.

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The hotel is currently undertaking the construction of a new commercial annex building located outside the main hotel building, which will be connected via a link bridge. The project is scheduled to commence in March 2026 and is targeted for completion by December 2026. The hotel remains fully operational; however, minor disturbances may occasionally occur in Deluxe and Pearl Suite Without Balcony rooms located near the adjacent structure during approved working hours (8:00 AM – 10:00 PM). Mitigation measures, including room reassignment and upgrades (subject to availability), are in place to ensure guest comfort. Complimentary Nyonya Hi-Tea (Redeemable once during check in) is valid for bookings with a minimum stay of two (2) nights, for stays from 5 April to 31 MayPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Twin Room  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 1
Deluxe Twin Room  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 2
Deluxe Twin Room  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 3
Deluxe Twin Room  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 4
1/4

Deluxe Twin Room (2+N) Complimentary Nyonya High-Tea (till 15 June 2026)

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, a mini-bar, a wardrobe and a safe deposit box. The unit offers 2 beds.

30 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$210.08

$168.06

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$248.98

$199.18

Includes taxes & fees
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 1
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 2
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 3
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 4
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 5
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 6
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 7
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 8
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 9
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 10
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 11
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 12
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 13
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 14
Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 15
1/15

Colonial Suite (2+N) Complimentary Nyonya High-Tea (till 15 June 2026)

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a massage chair, a wardrobe as well as city views. The unit offers 2 beds.

99 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Colonial Suite

Non-refundable
Room Only
20% OFF$326.44

$261.15

Includes taxes & fees

Colonial Suite

Non-refundable
Breakfast Included
20% OFF$362.13

$289.7

Includes taxes & fees
Pearl Suite with Balcony  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 1
Pearl Suite with Balcony  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 2
Pearl Suite with Balcony  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 3
Pearl Suite with Balcony  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 4
Pearl Suite with Balcony  (2+N) Complimentary Nyonya High-Tea (till 15 June 2026) - Photo 5
1/5

Pearl Suite with Balcony (2+N) Complimentary Nyonya High-Tea (till 15 June 2026)

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with city views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.

52 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Pearl Suite Without Balcony (Duplex)

Non-refundable
Room Only
20% OFF$265.03

$212.02

Includes taxes & fees

Pearl Suite Without Balcony (Duplex)

Non-refundable
Breakfast Included
20% OFF$299.56

$239.65

Includes taxes & fees

Guest Reviews

8.5
Excellent1576 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.2
Service7.7
Location9.7
Room Quality9.2
Amenities8.7
Value for Money8.2
Food and Beverage7.2
Overall Experience9.2

Select topics to read reviews

S
Sharifah ZarinamyMY
Verified booking
extended_group
Standard Room
Stayed in Jun 17, 2026

"This hotel is close to the George Town attractions. Very helpful staff. Good service. Modern and clean look of the room."

10.0

The location, it has its own parking, it's clean and spacious

Nothing

Helpful?
T
Teong SengsgSG
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent experience, will definitely revisit again."

9.0

This hotel has one of the most comfortable bed and pillows. The location is excellent, will easy assess to all the famous eateries.

Being open-air due to the in-door pool, the corridor outside the room is a little bit hot in the day. Well, it's just a minor discomfort.

Helpful?
R
RomeroauAU
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Liked the warmth and friendliness of the staff. Comfortable place and great location"

9.0

Breakfast and meals. Staff helpful and friendly

All good

Helpful?
J
JuannlNL
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Not recommend and not worth your money. Only location is good."

4.0

Surprisingly nicely located and walking distance from the main tourist areas (eg bars-restaurants-food markets, armenian street, little India, Chinatown) and Chew Jetty is not around the corner but not bad walking distance. Tip: Because of the heat we took the taxi only a few times, Grab works but taxis can be interesting-best to pay 2-3eur more and choose premium)

Arriving at the property: the property looks nice and the doormen were the best throughout our stay. The receptionist/female assistants could be trained better to give more of a warm welcome and provide some more hearted service plus the hotel could hire someone extra. Had to wait a couple of times at least 20min before it was my turn and no apologies from them (except from one of the doormen) plus they treat you in a way to be done asap and help the next guest, not this type of hotel worthy. Worst was the swimming pool. The hotel has quite some rules but apparently do not care and regulate swimming etiquette. Guests don’t take showers, use the pool to coolen their feet-leggs and even some people spit in the pool. It was disguisting and never experienced this type of swimmingpool behavior in many of the 4 and 5 star hotels we have been + the way the hotel staff dealt with this. Maybe just unlucky and happened to be there but it was just shocking + lost appetite to enter the pool. Also, the sauna (small room) was under maintenance the 3 days we were there. The hotel is a bit dark inside so you do not clearly notice, but there are quite some scratches and parts that could be maintained better. At last, their WhatsApp customer service, does not reply or answer at all other than a first automated reply. Disappointing.

Helpful?
L
LimsgSG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0
Helpful?
D
DavidauAU
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

9.0
Helpful?
L
LauraauAU
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Very Good"

7.0
Helpful?
C
CatherinamyMY
Verified booking
extended_group
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

9.0

Staff was friendly and helpful especially Ms Heng at the reception

Could hear noise from the corridors.

Helpful?
W
WernerdeDE
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

Lage, Ausstattung, gute Parkmöglichkeit

Essen (Lunch, Dinner) war nicht überzeugend

Helpful?
H
HuansgSG
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?