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8.5 / 10 Guest Rating

The George Penang by The Crest Collection

138 Jalan Penang George Town, George Town, my

The George Penang by The Crest Collection - main view

About the Property

Luxurious Amenities
Experience 5-star luxury at The George Penang by The Crest Collection, with an indoor pool, fitness centre, and concierge service available.

Elegant Rooms
Indulge in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom with a bidet.

Convenient Location
Situated in George Town, this hotel is close to Northam Beach, Komtar, Wonderfood Museum, and other popular attractions in Penang.

To book your stay at The George Penang by The Crest Collection and enjoy upscale comfort and convenience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The hotel is currently undertaking the construction of a new commercial annex building located outside the main hotel building, which will be connected via a link bridge. The project is scheduled to commence in March 2026 and is targeted for completion by December 2026. The hotel remains fully operational; however, minor disturbances may occasionally occur in Deluxe and Pearl Suite Without Balcony rooms located near the adjacent structure during approved working hours (8:00 AM – 10:00 PM). Mitigation measures, including room reassignment and upgrades (subject to availability), are in place to ensure guest comfort. Complimentary Nyonya Hi-Tea (Redeemable once during check in) is valid for bookings with a minimum stay of two (2) nights, for stays from 5 April to 31 MayPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premier Family Deluxe Room - Photo 1
Premier Family Deluxe Room - Photo 2
Premier Family Deluxe Room - Photo 3
Premier Family Deluxe Room - Photo 4
Premier Family Deluxe Room - Photo 5
Premier Family Deluxe Room - Photo 6
Premier Family Deluxe Room - Photo 7
1/7

Premier Family Deluxe Room

The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

44 sqm
Sleeps 5
2 Queen bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Premier Family Deluxe

Non-refundable
Room Only
20% OFF$326.66

$261.33

Includes taxes & fees

Premier Family Deluxe

Non-refundable
Breakfast Included
20% OFF$450.3

$360.24

Includes taxes & fees
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 1
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 2
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 3
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 4
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 5
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 6
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 7
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 8
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 9
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 10
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 11
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 12
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 13
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 14
Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 15
1/15

Colonial Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July)

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a massage chair, a wardrobe as well as city views. The unit offers 2 beds.

99 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Colonial Suite

Non-refundable
Room Only
20% OFF$352.38

$281.9

Includes taxes & fees

Colonial Suite

Non-refundable
Breakfast Included
20% OFF$394.21

$315.37

Includes taxes & fees
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 1
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 2
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 3
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 4
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 5
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 6
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 7
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 8
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 9
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 10
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 11
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 12
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 13
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 14
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 15
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 16
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 17
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 18
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 19
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 20
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 21
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 22
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 23
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 24
Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 25
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Heritage Suite – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July)

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a massage chair, a wardrobe as well as city views. The unit offers 2 beds.

89 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Heritage Suite (Duplex)

Non-refundable
Room Only
20% OFF$378.06

$302.45

Includes taxes & fees

Heritage Suite (Duplex)

Non-refundable
Breakfast Included
20% OFF$419.04

$335.23

Includes taxes & fees
Executive Deluxe King Room - Photo 1
Executive Deluxe King Room - Photo 2
Executive Deluxe King Room - Photo 3
Executive Deluxe King Room - Photo 4
Executive Deluxe King Room - Photo 5
Executive Deluxe King Room - Photo 6
Executive Deluxe King Room - Photo 7
1/7

Executive Deluxe King Room

The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

39 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Executive Deluxe King Room

Non-refundable
Room Only
20% OFF$201.89

$161.51

Includes taxes & fees

Executive Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$241.86

$193.49

Includes taxes & fees
Pearl Suite with Balcony – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 1
Pearl Suite with Balcony – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 2
Pearl Suite with Balcony – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 3
Pearl Suite with Balcony – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 4
Pearl Suite with Balcony – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July) - Photo 5
1/5

Pearl Suite with Balcony – Executive Lounge Privileges (Free-Flow Wine | 5PM–7PM, Until 31 July)

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with city views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.

52 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Pearl Suite Without Balcony (Duplex)

Non-refundable
Room Only
20% OFF$245.91

$196.73

Includes taxes & fees

Pearl Suite Without Balcony (Duplex)

Non-refundable
Breakfast Included
20% OFF$289.2

$231.36

Includes taxes & fees

Guest Reviews

8.5
Excellent1581 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.2
Service7.7
Location9.7
Room Quality9.2
Amenities8.7
Value for Money8.2
Food and Beverage7.2
Overall Experience9.2

Select topics to read reviews

F
FedericoitIT
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Very Good"

7.0
Helpful?
J
JavieresES
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

10.0
Helpful?
A
Amardeep SinghinIN
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Great location and easy accessible to all attractions"

9.0

Location and facilities

May be breakfast can be better

Helpful?
J
JenniferauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

9.0
Helpful?
P
PhoebemyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"I had an excellent stay at The George. Loved the great location, beautiful colonial architecture & luxurious rooms.W"

10.0

Great location, beautiful colonial architecture, luxurious room & friendly staff

Breakfast spread can be better

Helpful?
C
Chun Yin YvonnehkHK
Verified booking
extended_group
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0

The hotel was spotlessly clean. The staff were excellent. We love the afternoon tea as well.

Helpful?
S
Sharifah ZarinamyMY
Verified booking
extended_group
Standard Room
Stayed in Jun 17, 2026

"This hotel is close to the George Town attractions. Very helpful staff. Good service. Modern and clean look of the room."

10.0

The location, it has its own parking, it's clean and spacious

Nothing

Helpful?
T
Teong SengsgSG
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent experience, will definitely revisit again."

9.0

This hotel has one of the most comfortable bed and pillows. The location is excellent, will easy assess to all the famous eateries.

Being open-air due to the in-door pool, the corridor outside the room is a little bit hot in the day. Well, it's just a minor discomfort.

Helpful?
R
RomeroauAU
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Liked the warmth and friendliness of the staff. Comfortable place and great location"

9.0

Breakfast and meals. Staff helpful and friendly

All good

Helpful?
J
JuannlNL
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Not recommend and not worth your money. Only location is good."

4.0

Surprisingly nicely located and walking distance from the main tourist areas (eg bars-restaurants-food markets, armenian street, little India, Chinatown) and Chew Jetty is not around the corner but not bad walking distance. Tip: Because of the heat we took the taxi only a few times, Grab works but taxis can be interesting-best to pay 2-3eur more and choose premium)

Arriving at the property: the property looks nice and the doormen were the best throughout our stay. The receptionist/female assistants could be trained better to give more of a warm welcome and provide some more hearted service plus the hotel could hire someone extra. Had to wait a couple of times at least 20min before it was my turn and no apologies from them (except from one of the doormen) plus they treat you in a way to be done asap and help the next guest, not this type of hotel worthy. Worst was the swimming pool. The hotel has quite some rules but apparently do not care and regulate swimming etiquette. Guests don’t take showers, use the pool to coolen their feet-leggs and even some people spit in the pool. It was disguisting and never experienced this type of swimmingpool behavior in many of the 4 and 5 star hotels we have been + the way the hotel staff dealt with this. Maybe just unlucky and happened to be there but it was just shocking + lost appetite to enter the pool. Also, the sauna (small room) was under maintenance the 3 days we were there. The hotel is a bit dark inside so you do not clearly notice, but there are quite some scratches and parts that could be maintained better. At last, their WhatsApp customer service, does not reply or answer at all other than a first automated reply. Disappointing.

Helpful?
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