Kings Arms Bicester

No restaurant available The beds, floors all squeaked. Carpet very old not fitting right in rooms and stairs. No hot water at all The tap in bathroom not fitted right it moves as you try to use it Shower just dribble out. No light in bathroom and they put lamp in there running off 2 extension leads totally unsafe Plug sockets not working. Cracks in celling Light bulbs missing When you flushed toilets the water leaked on floor no handle on pull chain for toilet just a hook bit you could cut yourself with. Door gripper rods sticking out and hurt foot on. Windows on 2nd floor dont stay open no safety catches on them. Other dont even open. Be carefully of pot holes as you walk in from car park

Nice convenient stay right in the heart of Bicester and close to the outlet village. Water pressure was not great.

On arrival the room looked lovely and we were happy. Once settling into our room we started to notice the problems. The wardrobe door came off its hinges when opening. The floor of the wardrobe was also broken and collapsed in on itself. The coffee tray was placed in a area with no plug. This tray also held the mirror up so once you move it the mirror closes. This was also the case the other side of dresser with a fan. The bathroom window didn't close fully and the bathroom blind didn't fit the window lay out correctly. The bathroom bin was broken and lid fell on the floor. The carpet was frayed and ill fitted leaving the trim and metal work/ spikes bare.

Definitely the best place to stay in Bicester. Free parking, Wetherspoons near by. Nice and quiet

The staff were friendly but the room was very tired. Whilst the bed was very comfy, the shower was mouldy and didn't work. The carpets were coming up at the corners and the whole room needed some tlc. There were bulbs missing from light fixtures and one of the windows wouldnt stay open due to the rope being broken. If you want more than basic this isn't for you. But we felt welcomed and slept well. Its a good location and the free car parking was a bonus for town centre.

My initial impressions were OK, I couldn’t get WiFi in my room and was upgraded without any fuss. My new room was large and the bed very comfortable. It was, however, very hot and the window opened but didn’t stay open and I had to use a hanger to keep it open. The fan provided rattled off of the side and was too noisy to use. The bathroom was spacious and looked clean but the tap dripped constantly and the tiles were lifting off of the floor. I could have forgiven all this but on my last night the experience I had was, in my opinion, unforgivable II couldn’t get the key to open the main door. I was stuck on a busy road, with lots of drunk revellers and I was a solo female. I called the number on the door and the man that arrived was very rude. He tried my key and of course it worked, and he accused me of being rude! The look on his face was extremely intimidating and made me more nervous than I was when stuck outside. I tried to apologise but he continued to be aggressive. I understand that I was at fault but it was 11.45pm and I was flustered, he was on call and presumably it is part of his job to help customers, even if they are stupid!

shower was lukewarm and pitiful flow - and the old sash windows were in disrepair - sash cords broken so had to use their water bottle to prop open exterior of the property is very tied and shabby

Appreciated cost of the public car park was covered by the hotel. And the guy who checked me in was friendly, but he didn’t ask my name or anything just handed me a key and front door card - I could have been anybody so would recommend formalising process. I just felt the quality of the access/room and overall accommodation experience and usability elements weren’t as good as they could be: Building and bedroom interior was quite old and could do with a refurbishment to doors, bathroom and bed in particular. Door key was quite tricky to unlock and get key back out as kept getting stuck. Would be better to have keyless access to rooms. Single bed felt smaller than others I’ve slept in, which wasn’t comfortable to lie in as an adult. Lots of hotels use slightly larger singles to increase comfort so would recommend purchasing those or using a standard double even for single occupancy. I’m not particularly tall but my feet poked out off end of bed with a duvet that was badly fitted into the cover (excess material 2feet or so). Could have done with an extra pillow or different sizes offered so people can choose their optimal neck height. TV signal wasn’t great on lots of channels. Any slight movement in the room or lying in the bed and the display would distort - had to keep shifting position of tv to get picture/sound. Back external access door to the hotel wasn’t in operation which meant had to walk from car park round front of building- wasn’t ideal with luggage in the rain.

Very friendly staff and convenient place to stay with a great breakfast a few doors down at Zebra Cafe.

Staff were really friendly and so helpful. Everywhere was very clean. The only downside, was them not being able to offer breakfast but I’m sure that will come. I truly wish them all the best for the future of the pub