Mackay's Spa Lodge Hotel

Nice room one floor up good size nice and cosy very firm bed very quiet no noise big bathroom shower and bath cleaned room and changed towels everyday entertainment good three nights vouchers each night variety good was with coach trip for five days good choice for .meals nice staff

We had two cups of latte coffee in this hotel restaurant. Couldn't believe my ears when I was asked for £7.50. No sugar on the table or anywhere around. Coffee cold by the time waitress brought some to us. I have never paid that much for a coffee before, unbelievable,!

Check in was quick and friendly,given directions to room and given times for breakfast and dinner. Stayed in room 10 in travelodge section which was clean, but, every time someone came through outer door we were disturbed as room seemed to be right above entrance and also was right next to door on the first floor so disturbed again, as people were going out and on to smoke was a disturbing night.Had a drink in bar and for a bottle of beer and white wine £6.50 for setting thought expensive as other hotels in area were less expensive. Dinner was OK not much choice though. Breakfast again was fine, one thing though for the vegetarian breakfast said vegetarian sausage it was not it was a vegetable sausage, there is quite a difference. Would stay again as long as was B&B and not room 10.

After booking a couple of days away with the dog we read a review saying that dogs were merely “tolerated “ and only allowed in the room! We were delighted on arrival to be made very welcome in the bar by the lovely barmaid Pamela who made sure Toby was never without water and was free to wander making many friends 😊 A lovely friendly hotel in a beautiful area DOGS VERY WELCOME

Room was very basic but very clean, lots of tea making facilities and very comfy bed Advertised as dog friendly but would be more accurate to say dog tolerated as there’s no where other than your room that you can take your dog. Good luck getting a meal in the town either as no where would allow a dog inside so unless you want to eat outdoors in the cold you need a take away.. the poppy cafe does fish n chips for £13 which are just about edible that you can take to your room and watch the minuscule T.V ....glad it was just for the one night

Have just spent the weekend at Mackay's hotel as a base for walking with friends. The staff are excellent, welcoming and friendly and they cant do enough for you. Nice to see Tomas still on the bar and the manageress behind the desk!! Cheerful people who take a pride in their work. the food was great and the rooms were clean, warm and well serviced. The prices in the bar,are very good and the whole place has a good, upbeat atmosphere. Hopefully see you again soon!!! For those of you tackling the north coast 500 this is a VERY good place to stay!!!!

I suspect the location is fine. We were just passing through. I would not stay at this hotel again. Compared to our three other overnight stops - Mackay's Hotel unfortunately did not fare well. Lacklustre greeting at reception, musty smell, tired rooms, uncomfortable beds which badly need replacing. Meals were basic - hard poached eggs at breakfast. Poor service - we were asked if we wanted our bill after dinner and felt as if they were rushing us out of the restaurant. All our stops were of similar price but what we got for our money at our other stops and at Mackay's was vastly different. And I would suggest that they change their description from "dog friendly" to "dog tolerated". I understand that dogs are not allowed in the restaurant but I would have thought that "dog friendly" would include a set aside corner from other guests in which we could eat whilst having our dog with us - not having to shut him away in the car or our room.

Stayed for 2 nights with my parents from 16th - 18th September. Great hotel, lovely room and very clean. Staff were really friendly and so helpful. Food excellent, especially for evening meal which we had both nights. Would definetly recommend it, and if we were in area again, we would book in again.

Having stayed at this hotel a few times in the past, I knew what to expect. My husband had booked for both of us to stay, and paid extra for the option to change our booking if necessary. Our circumstances changed, and hubby couldn’t go, so he phoned and changed the booking. When I arrived and checked in, I was asked for payment, so not knowing the rate, paid it. Once I arrived home, hubby told me that the price I’d paid was the full price for both of us, so I phoned the hotel and told them. I was told that was the price for the room I was given, (a double ) even though we had phoned to change the booking from a double to a single. I was once again allocated a room in the Travel Lodge to the rear of the main building. Whilst the room was clean, tidy and well appointed, I couldn’t ignore the musty smell throughout the building. We had on a previous occasion mentioned this to reception, and was told there had been a leak in an upper floor room which had caused it. I was told the same again this time, but the mustiness in the air would indicate that the place has been damp for years! The staff were very friendly and helpful, and the food was good. I had a delicious piece of salmon! Breakfast was cooked to order, and my poached eggs were just slightly overdone. There’s WiFi throughout the hotel, and reception is good. The pot holes that were at the entrance to the car park 3 years ago are still there!

Went for 3 nights on a David Urquhart tour. I was allocated room number 8 which I assessed as totally unfit for purpose. Dingy would be a compliment to the place.The room dimensions were indescribably small.So small it had no furniture, apart from the single bed, which fitted the length of the room with the bottom stuck against the radiator! It had no wardrobe only a small cubby hole triangle with a curtain, one small shelf on the wall with the tea making facilities. One small bedside table and the bed were the total furniture and they were squeezed in! I spent 5 minutes in disbelief before I complained and was allocated a proper guest room. Everything else was above my expectations from the staff. the food, and the entertainment, plus a beautiful location. I have based my rating on the actual room I stayed in.