Caer Rhun Hall Hotel

The staff, location, room and the fantastic building and setting.

The main house and grounds were impressive, and the beds were comfortable. However, our room in the courtyard was very disappointing as it was designed for disabled access, and was totally inappropriate for non-disabled people, as the shower had no curtain or tray so the whole floor and toilet seat got wet if you used the shower. Similarly the tiny washstand basin was so low as to be virtually unusable, with no mirror (how do you shave?) or shelf for toiletries, or even plug, whilst the toilet was so high that at 1m 70cm my feet could not touch the floor, and there was no toilet seat lid. A totally inappropriate bathroom.

There was no TV connection, despite being advertised on the website . The coffee maker was very difficult to use as the cups provided were too large to fit and getting water for the machine or the kettle was difficult because of the aforementioned tiny wash hand basin. Some of the furniture was stained and the whole room had a very stale smell from the toilet.

Really nice and romantic setting

Top level rooms could use an airconditioning machine

A beautiful hotel, the staff were extremely helpful we would definitely stay here again

Beautiful

Location

Lovely room, staff and breakfast

Some aspects of the room were very dusty by windows etc.

Lovely old hotel and grounds

I didn’t realise we would not be in main old hotel we were in a Porto cabin room outside the main building which although clean and modern was not what I was expecting and wasn’t made clear when we booked it. I would not have booked it had I known this.

Absolutely fantastic stay

N/A