Capital O 89344 Labuan Avenue Hotel

Very dissappointed,2 months ago i stay there,i book at Booking.com ,but when reach They ask me pay due they Say on LINE Will be cancelled,end of month my card was CHARGE ,i call on The same month They Say Will refund,till i call again ,They ask me go bank check and do police report.Is this The way hotel serve guest?

very good and strategic location

Staff not friendly, The staff is unfriendly, unhelpful, rude and arrogant.

Stayed through an extended weekend and rested well each night. The linens were clean, though a bit rough. The a/c worked well. The bathroom had a shower stall, toilet and sink. Water pressure was good. And because the a/c worked well, it was nice to have hot showers. There is a big bam sound when power turns on when room key is inserted. It is a rather disconcerting, and takes some getting used to. When other guests are loud in the hallway, their voices come through clearly, but most people were courteous. The public share spaces were clean, comfortable and well maintained. The lobby has comfy seats. There is a long table to take tea and the kitchen has many beautiful cups and mugs along with powdered tea and coffee and couple of lite snacks. Location is super convenient. Very walkable to many places to eat and shop. Would definitely stay again.

Nearest to Jetty Terminal, surrounded by restaurant,marts & others facilities.. will stayed again next time

Still got hair on the floor in my room