Ethereal White Resort Hotel & Spa - Adults Only

Plus ou moins bon séjour mais le nettoyage de la chambre est très médiocre

Very modern hotel and room. The room was a bit small, but comfort was great. Bathroom and shower were a bit special, the shower was open in the room...so everything wet when you take a shower. When we looked out of the window we saw a staircase. Sometimes a bit noisy from dogs barking outside...but it is Greece. We arrived on the 31st of march and stayed only for a few nights. On Booking we read that the outside pool would open from the 1st of April, the weather was great...but pool was not ready. That was a bit disappointing, but compensated by the manager with a spa treatment. Nice options at breakfast, but few guests, so not enough rotation of the products. The orange juice was fresh, but not always, sometimes with concentrate.

Having visited multiple times, I can confidently say this exceptional gem at the heart of Heraklion never fails to leave me speechless. The service is outstanding, the food is superb, and the spa facilities are top-notch. The design and up-to-date technology are also impressive. If I could give more than 5 stars, I definitely would! Thank you!

It is not a resort that is for sure , it is only a tiny boutique hotel , 3 stars at best , it is quite updated so had all what you would need for the night and nothing more . It is close to the city centre, no views , rooms are extremely small . It was only myself and my wife and we couldn’t really walk at the same time in the room . No parking , no luggage service , the breakfast was extremely poor . It is ok for a place to sleep at night but that is about it . I won’t recommend this hotel to Anyone and I would rather you stay somewhere else .

Brand new beautifully executed smart hotel in the heart of Heraklion! A family group of twelve stayed here while traveling to Crete, Paros and Athens and this was a favorite. We only stayed one night but loved our visit. The hotel is modern and classic at the same time with beautiful marble finishes. When our group arrived, we were greeted at reception to sign in on iPads. Afterwards, several of us were upgraded gratis to luxury rooms. It was over hundred degrees in Heraklion so we headed up to the rooftop pool and bar which had a view of the distant sea. It was a perfect way to ride out the heatwave. The AC was superb, the bed amazingly comfortable with crisp clean linens. The shower was huge as was the double vanity sink. There were robes, slippers, a coffee and tea maker, a safe and iron. There was even a small private balcony to hang our wet bathing suits out to dry. It is located within walking distance of the lion fountain with many nearby restaurants and shops. We highly recommend this hotel. And hope to return.

AMAZING everything about it is 5*, stayed for the 3 nights, cannot fault anything about it & the staff could not do enough for us. Beautiful room & pool area. Excellent breakfast & bar food. Location excellent for port, main square & airport. DO NOT WANT TO LEAVE ☹️

We just checked in after traveling from Athens and walking around all day in the heat and we were all so excited to go up on the roof and have a drink and float in the pool, which was one of the main reasons I booked this hotel. Well, we get up here in our bathing suits and they said the pool closed at 7pm! Really?!? The bartender was very sweet and asked her manager and he said “no” that this is the policy! Well I actually work in the hospitality business and I tell you if they are trying to be 5 star, good luck! Btw, no one is even here! The hotel seems empty. Well in all fairness, this is a premature review, hopefully I will redo it with a more fair and balanced one! I’m just annoyed and so is my 18 year old son! Ugh!

I booked this hotel because it has both indoor pool and outdoor pool - however, the outdoor pool was closed (not noted in the add) and the indoor pool is available for 1hour each day and must be booked in advance, otherwise it’s pay by the hour because it’s part of the spa - also not noted in the add. The balcony was there but had a view of a brick wall. On the up side, the staff were really helpful and courteous and the luggage storage was useful. All in all not worthy the price I paid at all.

The hotel is located in a quite area at the center of Heraklio, walking distance to the restaurants, cafes and bars . It's a brand new hotel that provides whatever the guest would like to feel comfortable. Very friendly staff, nice clean rooms , very good restaurant , very good breakfast, beautiful spa with heated swimming pool Jacuzzi, sauna and high technology in the rooms since it's the first smart hotel in Crete, the Ethereal Whitel Resort has absolutely everything !

Nice new hotel in a great location in Heraklion. What stands out is the staff - they were all so friendly and professional. Thanks guys - I know your job is tough!