Citadines Waterfront Kota Kinabalu

The bed so comfortable and the room very clean

住宿地點位置算方便，員工算是友善

房間太小，同樣價錢不知道是否被分配到特別小的邊間。電梯難等。浴室洗澡水會流出來。

The location of the hotel is nice

Housekeeping seemed lazy, the tissue boxes were not restocked when we checked in and was missing a towel. The air conditioning was also not working properly and when they opened the unit it turned out the air filters were clogged from not being cleaned for probably months! The sound insulation is also not the best, the street noise can get loud so don’t expect the best sleep.

Our stay for 3 days 2 nights here was very good, we were upgraded to studio room & the facilities were absolutely accomodating. No complaint at all, location wise was okay & there's even parking provided for guest. Room and toilet was clean and spacious will definitely be our go to hotel in KK

Slight fishy smell in parking lot but understandable due to the fish market right opposing the hotel

The room was clean and the bed felt like a cloud - the pillows were amazing. It was lovely - the staff were so patient and kind and there was a beautiful lady in the restaurant that was so welcoming and helpful. I’m sure her name started with an L. Just beautiful.

The water went everywhere when you had a shower. You couldn’t stop it, so the floor was flooded.

Strategic location. Very flexible and able to accommodate to my request. The staff were all very friendly and helpful.

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