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7.7 / 10 Guest Rating

Borneotel The Shore KK by CHG

Jalan Lapan Belas The Shore, Kota Kinabalu, my

Borneotel The Shore KK by CHG - main view

About the Property

Luxurious Amenities
Indulge in an infinity pool with breathtaking sea and city views, along with free WiFi for your convenience.

Family-Friendly Facilities
Enjoy a kids' pool and spacious accommodations ideal for families with children.

Convenient Location
Explore top attractions like Filipino Market Sabah and KK Esplanade, all just a short distance away.

Contact us now to book your stay at Borneotel The Shore KK by CHG and experience the best of Kota Kinabalu!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good277 verified reviews
AI Summary

Guests highly rate the clean and spacious rooms and frequently praise the excellent service.

Categories

Cleanliness6.5
Service8.5
Location8.5
Room Quality8.0
Amenities7.0
Value for Money8.0
Food and Beverage7.5
Overall Experience7.5

Select topics to read reviews

Y
YUYINcnCN
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

10.0

地理位置优越,性价比高

就是找管家有点费劲,在国内管家几乎是秒回,但这里可能是习惯性的问题,起码15分钟~30分之才能找到人

Helpful?
J
JohnphPH
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"A microwave would have been a useful addition to the kitchen area."

9.0

The location of The Shore is very good -it is within walking distance of two of the major malls in the Capital. The swimming pools were well maintained as was the rest of the property. The views from the balcony are excellent. It was nice to have a hot shower available and a smart TV in the accommodation.

We advised the property that we would be arriving around 3.00AM as only night flights were available. I was told that "What you requested can't be arranged ahead of time but Borneotel The Shore KK by CHG said they'll do their best to accommodate you upon arrival. And "Our standard check-in time is 3 pm. Please be informed that early check-in is subject to availability on the day itself and there will be charges applied." A phone number was supplied. In the event, there were no staff on-site until 08.00 which tends to suggest they had no intention to accommodate us on arrival. They charged us RM 10 for stains on a towel and bedding and the same day left us with a supposedly clean stained towel.

Helpful?
J
JohnphPH
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Not the best greeting but the accommodation was fine. A microwave would have been a useful addition"

9.0

The location of The Shore is very good -it is within walking distance of two of the major malls in the Capital. The swimming pools were well maintained as was the rest of the property. The views from the balcony are excellent. It was nice to have a hot shower available and a smart TV in the accommodation.

We advised the property that we would be arriving around 3.00AM as only night flights were available. I was told that "What you requested can't be arranged ahead of time but Borneotel The Shore KK by CHG said they'll do their best to accommodate you upon arrival. And "Our standard check-in time is 3 pm. Please be informed that early check-in is subject to availability on the day itself and there will be charges applied." A phone number was supplied. In the event, there were no staff on-site until 08.00 which tends to suggest they had no intention to accommodate us on arrival.

Helpful?
N
Najmah123myMY
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Good"

5.0
Helpful?
S
SaraauAU
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Good"

4.0
Helpful?
M
M AzharmyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 31, 2026

"Location and staff"

9.0

Location

No

Helpful?
M
M AzharmyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 31, 2026

"Great location and staff services"

8.0

Location

No

Helpful?
Y
YIP PHANGmyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 27, 2026

"Very Good"

7.0
Helpful?
N
Nur AnnisamyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Exceptional"

9.0

i love the facilities , the place because it's strategic for me to go eat , shopping and walking around to see sunset view

there's suddenly a fire alarm that has woke us up , but Alhamdulillah.. there's nothing happen

Helpful?
R
ReymondbnBN
Verified booking
family_with_children
Standard Room
Stayed in Mar 10, 2026

"Very Good"

7.0
Helpful?