Lanson Place Mall of Asia Manila

> The hotel is new, clean, and modern, with fresh rooms and a pleasant lobby. Club Lounge access was a nice benefit, although the pool was quite small. > > Breakfast offered a good variety, and I especially liked the whole-grain bread. Unfortunately, it took a long time to get coffee, and when it finally arrived, it was only lukewarm. > > Most of the staff were friendly, but the front desk experience was chaotic and uncoordinated. I was asked to pay again for breakfast that had already been paid for, and some front desk staff seemed poorly trained and not genuinely welcoming. I would like to mention the two ladies in green dress who was always smiling and genuinely trying to help. Also, the housekeeping staff deserves to be mentioned. Always courteous and they did a great job. > > The rooms were very noisy. However, the duty manager was very professional and handled noise and partying in a neighboring room in an excellent way. Overall, the place looks great, however, for this price class, I think the service should be improved.

The room was exceptionally clean and well maintained with a very comfortable bed. The staff were friendly, approachable and accommodating throughout stay. The Housekeeping team were always smiling and greeted me every time which made the experience even more pleasant. The only challenges I encountered was the request system on staypls which did not seem to function properly. I requested an iron and board and click the option now but the request has not been acknowledge, and I had to follow up by phone after waiting for more than 30 minutes for it to be delivered. Overall, I thoroughly enjoyed my stay and would definitely choose to stay here again.

A truly wonderful stay. The hotel was elegant, spotless, and incredibly comfortable. The staff were warm and attentive, making us feel welcome from the moment we arrived. Excellent service, great amenities, and a relaxing atmosphere highly recommended.

Great service and very accomodating crews JC, CEE, KEN, and REG. The place is great and cozy, perfect for families and couples.

Nice and accommodating staff of Blk 12 Cafe Bar Special thanks to Sir Cee, JC, Ken, and Ma’am Reg for their kindness and assistance.

We had a nice cozy room.. Staffs are polite and accomodating Our buffet dining experience was great. Good food Swimming pool experience is great. My daughter enjoyed it. Hoping to be back next year

i had an amazing festive latte at thr BLK 12 cafe inside of this hotel by Cee that barista. definitely recommend. The best hotel coffee. It was so soothing and refreshing

A truly lovely dining experience—great food, warm ambiance, and exceptional service. Ms. Gwen’s kindness and attentiveness made our visit extra special. We felt genuinely welcomed and well taken care of. Highly recommended.

Overall, it was an exceptional first-time stay at Lanson Place Mall of Asia. The 2-bedroom suite was spacious and clean. Lounge access was a bonus, featuring a good selection of breakfast items. More importantly, the staff were all gracious, extending warm greetings and smiles. Special thanks to Ms. Marian, Mr. Miguel, Mr. Cedrick, and Mr. Kervin, who stood out in delivering excellent customer service during our stay.

stayed on the long stay apartment for one month. Very good room and the facilities and dinner buffet is fantastic. Suggest to improve the chooices for the breakfast menu of the long stay apartments. Many thanks to Ms.Rose the housekeeping lady. Her smile every morning chears the day.