3 Peaks Resort & Boutique Hotel

The staff was wonderful everyone helped out

very helpful staff, had everything I needed and some vegetarian options

The room was clean and I like the toilet.

The breakfast was a little poor.

Good facilities, fairly new. Very clean rooms

Property is a bit far from city centre and crosses a lot of roads that are commonly jammed with traffic

We loved our breakfast

N/A

The staff was very welcoming and did the best to support the chaotic situation. There were free slippers for use (not to take home). The bed was reasonable comfortable. The food market right across the road is genuine and food was amazing (try Kenneth's Sisig - hot and spicy, but very tasty). Jeff was very service minded and accomodating.

They say that pictures say more than a thousand words - in this context however only if the pictures actually depict reality. The pictures are taken when the hotel was recently constructed 15 years ago - and the hotel does not look anything like that anymore. Everywhere the building is worn down. The hotel is under reconstruction - not to make it look like it did - but to make it habitable. We had booked 10 nights - we arrived late in the night, and already on the first day the nightmare started - constant extreme noise from angle grinders, tile cutters, drills and hammering. Luckily the hotel is located right next to a huge road with extreme noise from the traffic approximately 22 hours per day - and the combination of the noises makes the experience almost symbiotic. We obviously approached both Booking.com and the hotel - and the hotel approached us and promised that they would remove the power tools to a different location. That promise lasted all but a couple of hours - when we announced that we would have to cut a stay short - that was when the real noise level started. It is not 100% clear whether the construction workers were just given carte blanche to make any kind of noise or whether they were instructed to make as much noise as possible - but we have some recordings of the entire noise opera if you should have any interest in experiencing this. Finally on the fourth day we gave up and booked another hotel one day before we were supposed to leave - when we presented this information, we were immediately offered a room away from the construction noise. First of all we could not imagine that any of the rooms would make the noise any less - but the timing seemed completely ridiculous - if such a room existed, then I would assume that we would be offered it upon arrival or when we made our first complaint - especially as it seemed as we were the only guests as the hotel at the time!