Avant at the Fort by Urban Realty

Great location. Has most things you need: eating utensils and cookware, water bottles in the fridge, hair dryer, towels, basic toiletries, different types of electrical outlets. Powerful water pressure in shower.

Many of the room’s fixtures need better upkeep and repair. Loose bathroom sink faucet that had pieces fall out the bottom when I engaged the stopper. Mold and Putrid smell under the sink. Dish rack was covered in water deposits.

Staff tried their best to resolve a problem that was created by our check-in information not being available to them. Staff, as I have found throughout the Philippines, were Professional, and Courteous; one of the many factors that makes the Philippines such a beautiful country.

Lack of communication from host. When we booked it said a free taxi from the Airport. No free taxi, we had to pay for a Grab. After denying the free taxi host admitted that the promotion ended the day before our arrival! WTF!! It took over 30 minutes to get to the room because our names were not on the reception list, finally security allowed us entry because we had the passcode for the unit. The swipe pass to the elevator was NOT in the draw as per information. The code for the WiFi was not sent through prior to arrival and as we were operating off WiFi you can guess when we actually got the message from the host with the WiFi code. However, we did find it on the back of the entry door. No free Netflix; followed the instructions and was directed to my Netflix account which I had not used for over 12mths.

The building maintenance is poor, but all else was ok.

Great stay!

The location and it was spacious

There was a foul smell at the lobby and also the room. They were not responsive as well. I requested a lysol for the room but they didnt reply.

No hot water in bath sink no hot water kitchen sink didn't get enough toilet paper when we ask