Taru Villas Villu - Wilpattu

The staff were all amazing! Everyone was attentive and helped with anything we needed. The food was amazing. The whole experience was 5 star! We were able to use Kayaks while we were there which was such a special experience. The staff assisted us with the Safari and even came with us as a guide. Wonderful experience!

Location Nice room Delicious meals Very friendly staff

We had a serious problem with the safe in our room that failed to open a day before we left. The matter was reported to a member of staff very early in the morning before we went to our full day safari (5.40 am) On return, we were very annoyed to find out that the matter had not been addressed. It transpired that there no master key in the hotel and a new one had to be ordered in the evening. This delayed our departure by 5 hours the following day. We were most unhappy that the hotel management had not made any attempts to get the master key when the matter was reported to them resulting in a unnecessary 5 hour delay for our departure the following day. This could have resulted in a very serious situation if we had to catch a flight!! The management needs to improve it's emergency procedures.

Experiencia inolvidable, las instalaciones, el personal, es un oasis de tranquilidad y descanso. La comida merece un apartado especial, es increíble.

Well designed, solid architecture, great staff, good location, spacious rooms

Almost nothing - the meal portions were a bit small

This hotel is an incredible experience. The villa with plunge pool is absolute luxury . Food is excellent with an abundance of options. Most of all the staff are incredible - friendly and can not do enough for you, you receive a very personal and tailored experience.

Location,rooms,service

First night electricity cutting out through the night so couldn’t sleep.hot water was tepid and not hot making showers nearly impossible for my mum

Toute neuve, personnel très engagé et gentille

What an outstanding hotel in a beautiful private setting close to Wilpattu National Park. The villas were exceptional - we had one with a jacuzzi pool and adjoining room which was perfect for our family of four and very private. Beautifully furnished with everything you could wish for. The staff again were amazing, so friendly and always there with a smile. We loved our tours with the resident naturalist Praneeth who was so knowledgeable about the wildlife and made our safari. We also did the mangrove tour with sundowners on a sandbank and kayaking along a serene beautiful river. Would highly recommend.

Nothing

Food and staff were excellent.