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8.1 / 10 Guest Rating

Fenix Hotel Machupicchu

Calle Wiracocha 202, Machu Picchu, pe

Fenix Hotel Machupicchu - main view

About the Property

Convenient Location

Located just a 3-minute walk from the main square in Aguas Calientes, Fenix Hotel Machupicchu offers easy access to popular attractions and amenities such as thermal springs within a 10-minute walk.

Modern Amenities

Each room at Fenix Hotel Machupicchu features flat-screen TVs, minibars, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Helpful Services

Guests can take advantage of the internet access on computers, luggage storage facilities, and round-the-clock assistance from the friendly staff at the 24-hour front desk.

To book your stay at Fenix Hotel Machupicchu and enjoy these fantastic amenities, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. Please note that if you choose to make the payment using a debit/credit card at the property, there will be an extra 5% charge. Payments in cash will not have this increase. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent1108 verified reviews
AI Summary

Guests highly rate the friendly service and frequently praise the good location.

Categories

Cleanliness7.1
Service8.9
Location8.6
Room Quality8.1
Amenities7.6
Value for Money8.3
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

E
ErikausUS
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"It’s a nice place clean and comfy"

10.0

I love it 😻

It was good everything

Helpful?
A
AnapePE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Very Good"

7.0

Nos fueron a recoger caminando porque llegamos tarde. Nos ayudaron a cargar el equipaje. Muy amables.

Se fue la luz, pero es algo inusual.

Helpful?
A
AydincanaeAE
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0
Helpful?
G
GabrielabrBR
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Muito boa a localização"

8.0

O café da manhã, com inicio às 5h foi o que mais impressionou. Haviamos marcado para ir a Machu Picchu no primeiro horário e estavamos nos preparando para tomar café num dos bares próximos ao local de embarque. Foi muito bom poder tomar o café da manhã no hotel e sairmos prontos para nossa aventura.

Helpful?
C
camillefrFR
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Excellent"

8.0
Helpful?
T
TurtsevichgbGB
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Good location but worn hotel"

5.0

The hotel is in a convenient location, close to the buses for Machu Picchu, which makes it a practical choice for visitors. The breakfasts were also satisfactory and provided a good start to the day. However, the hotel and the rooms are very outdated and would benefit from a complete refurbishment. The bathrooms are particularly old, and many of the facilities appear worn and in need of modernisation. While the location is good, the overall condition of the property did not meet my expectations.

Written above

Helpful?
F
FranciscaesES
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0

Personal muy amable. Ubicación.

Instalaciones un poco antiguas, desayuno muy básico.

Helpful?
M
MasamijpJP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0

バスタブがありました。長時間のフライトや移動で疲れが溜まっていたのでお湯を溜めて温まることが出来ました。 朝食はパンも今回の旅で食べたパンの中で一番美味しかったんじゃないでしょうか。 駅やマチュピチュ行きのバス停からも近く便利でした。

ベットサイドの照明の差し込みが折れてしまっていて使えなかった。室内灯を消すと真っ暗なので少し不便でした。

Helpful?
G
GoodmanusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Adequate for the price paid."

7.0

Good central location, rooms were a bit small and bathroom was tiny. Definitely a hotel for sleeping before going out into the town, not a destination hotel.

Helpful?
O
Oliver WilliamgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 8, 2026

"Great location and friendly staff, but cleanliness and heating issues took away from what could have been a much better"

6.0

The service started well from the moment we arrived. We were collected from the train station by a very helpful member of staff who walked us to the hotel and even showed us where to buy the bus tickets for Machu Picchu, which was greatly appreciated. The location was excellent and convenient for exploring the village. The room was nicely presented on arrival, with rose petals on the bed and creative towel art, which made for a welcoming first impression.

Unfortunately, there were some cleanliness issues. I was pleased to see that the room had a bath, but on closer inspection it was not clean and contained hair from previous guests. The room was also quite cold, with little or no heating available. In addition, the breakfast room felt cold and damp, particularly for those leaving early in the morning for Machu Picchu.

Helpful?