Emmanuel inn Machupicchu

Good location

The room didn’t have a window, there was just a fine window, a person could easily break into the room. I didn’t find it really safe. It took 30 mins to do the check in. We had booked 3 different rooms and each of us wanted to pay for its own room…but it seemed a complex ask. Poor breakfast, they didn’t even have mineral water.

Good location Staff was nice

Staff was nice but really slow, everything was complicated, even for everyone to pay for its own room. Breakfast really poor they didn’t even offer water The price on booking was different from what we were charged

Kool location

Wifi totally sucks!! It's definitely a transit hotel & I stayed to many days,no room service subpar breakfast..Cheap place are around with better rooms & breakfast

the location was great. the staff was very nice.

the rooms felt like you had no privacy. you can hear everything from other rooms. very small, no ventilation. the room i got had a window that faced the stair case and the curtains where thin, so I felt no privacy. the lights bothered me when I was trying to sleep.

-Hot water and solid water pressure all day long, not trivial in Peru

-Mold all over the room's walls -staff is unprofessional: a staff member used another key to enter our room to clean it up, while we were there, even though we were checking out only the next day. Finally, when I wanted to pay using my credit card they had to call the manager and it took a while, and even then they charged me in Soles instead of USD, so they later asked me to look for local banks' agents to make a mobile transfer.

I loved the location, very close to all the action and of course the bus to Machu Picchu. Within walking distance to restaurants, shopping, and cafes. I also liked the breakfast in the morning. That was nice as well. The staff was nice and picked us up at the train station the night we arrived. Size of the room was decent.

The walls are thin and you can hear everything inside the hotel and on the street. If you’re a light sleeper, you might want to reconsider your stay here. We were extremely tired this day so that was not a problem for us as we were able to sleep through everything but it did wake me up in the morning. I also didn’t like that the water in the bathroom shower did not drain correctly. It would pool around your feet and although it didn’t flood over the edge of the shower, a lot of water ended up escaping onto the bathroom floor and simply wouldn’t dry. This also occurred with the sink.

The staff were welcoming The cost was very good

The toilet was easily blocked Not a fan of the breakfast

Comfortable bed, easy check in, good location, hot shower, and filling breakfast. Good value.

There was no shower curtain so the bathroom was soaking after every shower, we were next to the street so there was a lot of noise, and there could have been better options at breakfast, but none of these were big issues.