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9.6 / 10 Guest Rating

Pan Pacific Serviced Suites Nairobi

Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi, Nairobi, KE

Pan Pacific Serviced Suites Nairobi - main view

About the Property

Luxurious Amenities
Enjoy an outdoor pool, fitness center, and complimentary Wi-Fi at Pan Pacific Serviced Suites Nairobi.

Convenience at Your Fingertips
Benefit from services like concierge, 24-hour front desk, and roundtrip airport shuttle.

Home Away from Home
Relax in air-conditioned rooms with kitchenettes, Smart TVs, and daily housekeeping.

Book now for a lavish stay at Pan Pacific Serviced Suites Nairobi!

Facilities & Amenities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Long-term parking
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Steam room

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

A car is not required for transportation to and from this property. Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional84 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the beautiful accommodations.

Categories

Cleanliness9.4
Service10.0
Location9.7
Room Quality9.5
Amenities9.7
Value for Money9.4
Food and Beverage9.2
Overall Experience9.8

Select topics to read reviews

N
nellywaweru1
Verified booking
Business
Standard Room
Stayed in Oct 20, 2025

"Very good"

10.0

The Food at the restaurant is awesome. Great welcoming team - Cynthia is very courteous and all the restaurant staff. The check in staff is also really good

Helpful?
8
871domingod
Verified booking
Friends getaway
Standard Room
Stayed in Oct 13, 2025

"Perfectly splendid"

10.0

Fantastic experience, the staff and facility is just splendid. Thankful I got to experience this and would definitely return.

Helpful?
2
249ucheo
Verified booking
Business
Standard Room
Stayed in Oct 13, 2025

"My first time in Kenya for business and I was blown away."

10.0

Amazing hotel, amazing staff, amazing rooms, amazing service, amazing ambience. I loved every bit of my stay. Proximity to the markets, the tourist areas and transportation was an amazing experience.

Helpful?
O
owinoc2025
Verified booking
Business
Standard Room
Stayed in Oct 13, 2025

"Wholesome awesome experience"

10.0

The place is so serene and the reception is very top notch. The conference facilities are on point and the staff are ready to assist. The food, it was the best I've ever had in Nairobi.

Helpful?
M
mihiranm2022
Verified booking
Business
Standard Room
Stayed in Oct 12, 2025

"Feel like your home"

10.0

The room is so specious. The set up is so convenient and comfy. I would definitely stay next time also for a longer period as I would like to experience other facilities also which the hotel offers.

Helpful?
E
E6327NQjanetn
Verified booking
Business
Standard Room
Stayed in Oct 10, 2025

"Pan Pacific staycation"

10.0

Heaven on earth..such a warm..cozy place .we had the best time ever..would highly recommend .there service was too notch bravo Asante sana

Helpful?
N
nashietajaquelles
Verified booking
Business
Standard Room
Stayed in Oct 9, 2025

"Hotel Review"

10.0

Absolutely enjoyed every stagg member. All are so friendly, especially Bernice Njoki. Hotel cleanliness not to bad, think the cleaning staff can donate bot better in terms of opening curtains, removing room service unfinished food. Room was good overall. No Wifi in the bathroom or bedroom. The food was amazing. A Spa. Views are beautiful. Peaceful. Very very quiet besides the disruption of construction.

Helpful?
T
timz808
Verified booking
Business
Standard Room
Stayed in Sep 27, 2025

"The service is intimate and the breakfast is rich. The house is quiet and comfortable. The infrastructure is perfect. Th"

10.0

Nice service and A very good gym. Breakfast is very good, with a variety of dishes, including vegetable salad, French bread, beef, fish, chicken and pasta. There are many kinds of drinks, such as coffee, milk and juice. The staff is attentive.

Helpful?
R
Resort61000499663
Verified booking
Family
Standard Room
Stayed in Sep 10, 2025

"Bad experience with the operation manager at pan pacific gtc"

2.0

My family and I had a terrible experience with the operation manager at pan pacific gtc ( Rahim Jiwani) He was very rude we couldn’t believe it. And we found 2 other guests with similar issues that the operation manager was very rude to them and couldn’t help them get a solution in fact he threw out their luggages 🙆🏽‍♀️ honestly thanks to him my whole day is ruined

Helpful?
C
ceaser
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Exceptional"

10.0

Highly recommend

Helpful?