U Suites on Jessie

There wasn’t any breakfast

Stairs

Spacious and comfortable

Quite a process to pick up keys

Very spacious, close to everything.

Empty toilet roll at top of stairs, oven didn't heat up

Location was great, appartment was large in size and well set up. Clean and had comfy beds.

The check in process was painful. Having to collect the keys from a different location to the apartment with way to many steps. Also the parking instructions were not available, had to figure it out and then the apartment location instructions were not clear when entering the complex from the carpark. No apartment no provided either. No check out instructions provided.

Bathrooms weren't pristine

Fantastic location, spacious apartment.

The property was beautifully presented and very comfortable. Kitchen facilities were very good. It’s also in a great location for walking around Wellington. Beds were quite comfortable.

The final steps to the booking process left a lot to be desired. By the time we arrived at the property we had no means of accessing it. We were sent an email that morning detailing the access arrangements, but we were already on the road to the property. Finding out the access process while standing outside the property was not a good start. Then you needed to walk about 10 minutes each way to collect the keys and other access fobs. These access arrangements should be sent at least 24 hours before to give time to see the emails at the previous destination where WiFi and other reception readily assists reading emails and messages. Also, while we were promised parking on site, and we were given a fob for the garage underneath the property, there was no indication given about which of the car parks belonged to permanent residents and which were for visitors. We picked a car park only to find terse messages on our car later in the evening advising we where in a reserved spot. Again, some better communication on this would save such a hassle. In the end, we decided to park in the street. Not the desired outcome as it was all paid parking over the daytime. Some improvement in communication about this aspect would be good in the emails setting out the arrival processes.

Very comfortable apartment. The beds and the couch were very good. The bedrooms are spacious and the large floor to ceiling windows makes the space feel very luxurious. The apartment is located in the centre of Wellington, 3min walk from the best supermarket in Wellington. In the morning we got fresh orange juice, bread and coffee there for breakfast, absolutely wonderful! Even though it is in the city centre it was pretty quiet and felt private.

Unfortunately the wifi wasn't working when we arrived, but that was fixed the next day. The key is a 10min walk away from the apartment, at the hotel that owns it. Not a big deal, especially because the taxi was willing to wait for us.

The location was great. The apartment is very well furnished and the amenities were very good. Having extra room heaters helped. Check in and out takes some extra work since the keys can't be kept on site.

Lack of a larger parking area.