Deerpark Luxury Stays

The property is peaceful and beautifully maintained. Most notably, all the staff were wonderful! We felt VERY well taken care of from check in to check out :) thank you!

Exceptional service, very friendly team. Beautiful serene garden. All around great value for money. And a great massage therapist on site as bonus

The music in common areas could be turned off for an even more serene experience. A kettle in the room could help!

Nice and safe

Clean and safe

Very beautiful place , I really loved the colors, the area , the garden. The staff was friendly and always available for support. I did bicycle and I really enjoyed it

Nothing

Great and very safe location with a gated entrance. Nice boutique style hotel where service is personalized. For those who still value human interactions, this is your place. Staff are very friendly, nice and professional The public spaces are stunning: living rooms, garden....

It's not a complain, absolutely no but I'd advise solo travellers to top up their budget for a bigger room. The standard was just enough for myself and 2 luggages ( travelling for a month).

Staff was friendly and is cozy and lovely place to rest after safari tour. This place is situated in an exclusive area with private guards.

No

The room with a terrace was nice and spacious. The garden and pool were also very beautiful and we enjoyed a swim. The area felt very safe and green. EDIT: The company has since reached out to me and refunded me a one night stay to apologise for the issues caused especially concerning the food and service. I appreciate this very much and have put the rating up slightly as this was a very considerate response.

The food took ages and was typically incorrect. We ordered food and it took 2 hours to arrive. Then our vegetarian meal ended up having meat in it due to miscommunication between the staff and chef. After 27 years of not eating meat and then biting into beef was no little mistake. We deserved more than a sorry. It took another hour for them to correct the order. And no, there was no refund. I missed my massage in the mean time as well so it was a mess. Breakfast also very slow and typically incorrect when you order. They also don't refill the food in the buffet even if you are very early in the morning. If the avocado is gone, it's gone. Also in my opinion the prices of the stay and especially food was very high for what you got. It's a nice place but lacks the professionalism for the cost.

Super friendly and helpful staff, really cozy place, security 24/7 felt super safe

Quiet and secured location, great food, beautiful garden, very comfortable room, welcoming and assisting staff

Nothing