Host & Stay - Austen House

This house was a brilliant find for seven of us in a great location. The house was spotlessly clean, a welcome basket was in the kitchen on arrival. The decoration is very tastefully done and I could definitely live there. If we come to Whitby again, I would have no qualms about booking. Thank you.

The close proximity to the centre of whitby.

The late check-in time, then the early checkout.

The property is beautiful clean and comfortable and very spacious.

One of our guests were bare feet in the kitchen and stood on broken glass, we had only just arrived so it must not have been cleaned properly. Also a few cobwebs in the basement toilet with spiders in.

The property was very close to the centre of Whitby. The rooms were clean and tidy, with areas to relax. DVDs were provided and we relaxed later watching some vintage Fawlty Towers. The kitchen was also very nice, with plenty of space.

Parking wasn't easy and someone hit my car, whilst it was parked. Also, you have to pay a £250 deposit, which they hang on to for a month, which doesn't seem fair. Given they have your credit card number, they are able to take money for any damages. I suspect this simply makes their bank balance look good.

The size and homeleness

A lot of stairs, but was to.be expected

Very clean and spacious and prime location Would definitely book again

The house was beautiful, clean and comfortable.

Parking was difficult, permits were not left, one car got ticket and pranged, one car had to pay parking charges. Took alot of our weekend up trying sort.