Host & Stay - Taylor Street

The property is immaculately turned out, very stylish, spacious and really good quality. The location is ideal for exploring the harbour and surrounding areas.

The operating company, Host & Stay, asked me to fill in a form to register my details (which they were already provided by Booking.com) in order to attempt to obtain a security and damage deposit from me. The form they sent me only had option of £300, refunded in 14 days, or a £30 non refundable waiver. It was only when I queried this that they sent me a new form where I could opt out of this payment.

A mistake to have gone via booking.com to then have to deal with Host and Stay as well. Communication was therefore convoluted, complicated and poor. Very difficult to get answers to our questions when we were travelling not helped by QR codes. One tea towel and half a J cloth was not sufficient for a 9 night stay! Not even salt and pepper. Laughable that we were asked to pay c35 pounds extra to enter one hour early. We only found out about that after our arrival so fortunately we had entered at 4.10pm! No hot water for 18 hours - we understood from the plumber that the boiler had not been serviced correctly. One easy chair only for four people or you sat in a straight line on very deep, impractical couches. Back space looked like a prison exercise yard with a view of four dustbins. Totally unusable.

Modern and well equipped

Location is great, the cottage is lovely

The rear folding doors need attention as I fixed the seal as best I could as it fell out, the door key is bent with a risk of breaking. Only one remote control for the bedroom tvs.

Broken Mug in Cabinet Heating OFF Duvets too Heavy Staircase dangerous being steep and wooden No Welcome Pack

Amazing property in a great location! I don't think the photos do it justice. Very spacious, clean and tidy. Lovely bathroom and comfy beds.

Other reviews had mentioned about the bedrooms being quite light, this is true as there aren't any curtains, just window blinds/shutters. Personally it didn't bother me, but I can see how it might others. A few extras in the kitchen would be helpful (tea towels, extra dishwasher tablets, welcome pack with some milk etc.). We'd read this in the reviews and just bought our own.

Nothing

This is a hidden gem. The house is beautifully decorated and very spacious. Location is perfect, only a few yards away from the nearest pub but far enough away not to disturb you. The harbour is only a 5min walk and plenty of dog walks nearby. The town is also local and 5 min walk. Bamburgh castle is walkable along the beach if you wanted. The beaches are lovely and the sea is far out so you have plenty of beach to walk along.. This accommodation has everything to offer, home from home, great kitchen facilities, bedrooms both with en-suites and living area very spacious with a private garden. Would stay here again.

Everything. The kitchen was well stocked. The decor is amazing, with so much attention to detail, that every angle or nook is stunning. The beds were super comfy, linen had a lux feel and the towels were bouncy and snuggly. The master bedroom ensuite is a fantastic use of space. And not a whiff of damp or suggestion of mold in the whole house. I wish every holiday rental was like this!

The parking is a bit awkward. But I can't fault anything else, except that maybe the cleaning staff could move the bins out of the line of sigh from the living room