Canggu Circle Villa by Ini Vie Hospitality

- staff was very friendly and helped us a lot. - good location - rooms furniture is really nice, just the living sofas need to be renewed. - when there was a high AC sound and we told the staff they moved us to a better villa.

Absolutely nothing. Absolutely untruthful booking promo and pictures. It’s old, dirty, terribly maintained, overrated, the promo exists to attract attention and no money can be returned once u come and see this anti-sanitary.

The images and descriptions you provide are falsified, creating a deceptive representation of the property. What you actually offer are rooms that resemble torture cells, not accommodations fit for guests. The state of your property is in clear violation of basic health and safety standards and poses a significant threat to guests. Specific Issues Observed: • Unhygienic Mattresses and Sofas: The mattresses and sofas in the rooms are in an appalling condition, covered in stains and emitting foul odors. The supposed “royal upgrade” room offered as an alternative was equally deplorable. I can provide photographic evidence to illustrate the substandard state of these furnishings. • Terrible Room Conditions: Both the initial room and the alternative provided were filled with dirt, grime, and signs of neglect. Cigarette butts scattered around and extensive damage to the furniture are unacceptable. • Health Hazards: There were clear signs of mold and fungus throughout the property, which are serious health risks. Such conditions are not only unsanitary but also dangerous to guests’ health. According to the legal standards set by the Indonesia Ministry of Health and Indonesia Hotel and Restaurant Association (PHRI), a hotel can be closed if it poses a health risk or fails to meet required hygiene standards. I requested that they provide the latest certifications and inspection reports that your property has presented to [Booking Platform]. These documents should accurately reflect your compliance with health and safety standards, which, based on my experience, appears to be grossly misrepresented. Not done. i also notified Booking Platform about the discrepancies between the advertised and actual conditions of this property to prevent future guests from being misled.

place was big and clean

the wifi was not stable

staff is good

nothing

Breakfast, when ordered the day before, came hot and on time.

The villa complex is a bit dated. Was probably fantastic when first built. Now in need of updating given the prices being charged. The kitchen is NOT fully equipped with either full sets of glasses not cooking items...plan on eating out or having food delivered.

Great staff, clean, comfortable, great privacy

Nothing

Very quiet place, strong WiFi supported even video calls, very friendly staff, comfortable rooms.

The doors were not sealed so we had a lot of animal visitors - geckos, snake, incests. The villa is a bit older, but still pretty comfortable.