Converted Railway Cottage

Upon turning up there was an unpleasant smell in the kitchen and bathroom, couldn’t really open windows as the neighbours a few doors down was sat outside smoking weed. After a nearly 3 hour road trip of course my 4 year old needed to go toilet, only to find no toilet roll. We then proceed to get the sofa bed ready for the evening only to find it was broken. When we eventually got the bed up it was uneven and uncomfortable, the bedding provided was heavily stained and there was a stain on the sheet of the main bed. Through the main living space there was a carpet incorrectly attached to a carpet gripper which was incredibly sharp and completely unsafe for my 1 year old. We booked a travelodge and left the property. When leaving, we bumped into the owner leaving loo roll on the door step 4 hours after check in. We explained we weren’t happy and leaving the property, pointed all these things out and although he didn’t see a problem with the carpet grippers(?!), he did agree the rest wasn’t up to standard/wasn’t good enough. He encouraged us to make contact for a refund through booking.com for a refund and of course days later he declined it even though the property was unsafe for my children and completely gross. I wouldn’t waste your money on this place. They don’t care about your comfort and safety, just lining their pockets! 👎🏼

Central location. Owners were prompt to reply and very helpful. Clean and tidy. Parking close to the cottage.

It’s fine for the basics, was very clean. Host was so lovely and helpful!

When I arrived there was a weird smell, luckily it was warm out so I managed to air the property out somewhat. There is also no full length mirror.

The proximity into the town centre was great and very convenient. Lovely that a car parking space was also provided. Great kitchen space and lovely, cosy feel.

The shower and hot water was very temperamental.

Well equipped kitchen, nice little living area with smart tv.

Shower head is very low (chest high for anyone over six foot!)

Location, clean , well equipped hugh kitchen ,

hot water tank very noisy, bathroom repairs very poor done.

Location

Good location

Nothing. We didn't stay there.

I didn't like the tone of the response I received, when asked if we could check-in early or the way in which we were expected to leave our luggage in a broom cupboard outside of the property, if we arrived before check-in time! Inappropriate, unfriendly mannerisms. They had not even bothered to find out way we didn't stay at this place ! And this is the reason we went stayed elsewhere. I believe once they received the non refundable money, they don't care what you want to do if you come or don't!