Tacoma Homestay

We never got our check in code you guys were supposed to refund us but obviously you guys forgot that i drive across town to check inti a hotel you guys sold me just to mot be able to check in

I wouldn’t stay there again

I didn't even stay there because they sent me a pre typed copy pasted over booking messege. I didn't get a refund. I really need my money back.

Room reeked of cigarette smoke. No breakfast as listed in the booking. Was locked out one of the nights I paid for.

Room: I stayed in the "comfort" room on the top floor. The room smelled bad and was cramped. It had a low and slanted ceiling so I couldn't use half the room and I am not very tall. The restroom made the bedroom feel like a penthouse suite. An average adult wouldn't be able to standup straight. No hand or bath towels were provided. There is a larger restroom on the first floor, which has a shower. Host: She was supposed to send me the access code to enter the house but i never received it. She didn't pick up my call so i asked my gf to contact her before i boarded the flight. Host texted her links to a digital lock app. The link worked on my gf's iphone but not on my Android. The app uses Bluetooth to unlock the door so i needed it to work on my phone. I texted the host but she didn't respond. She asked my gf to let her know when i reach the property so she can unlock the door. I had booked the room for 3 nights; I ended up leaving the next day morning because the host wouldn't respond to my messages and I still didn't have an access code. Worst experience and Hotels.com refused to refund me because they couldn't also reach the host. Never coming back to this site.

Unclean, very strong smell of marijuana, door does not lock so there is no privacy. It felt as though we were invading someone's unclean unwelcoming home.

I booked the stay but never could even get a hold of them to get it access to the property. I believe it’s a scam if you can even get in I booked elsewhere and Expedia is working on my refund. I messaged and called the property and after my fourth phone call Less than an hour away from check-in. It was just going straight to voicemail so I’m assuming it blocked me. DO NOT BOOK!!!

Not good at all The rooms were all booked and the owner doesn't pick calls

They over booked our room. Didn't tell us at all till we got there. So after a 5 hour drive, we had to drive around and find a last minute hotel. The house proprietor only informed us that the room and all other rooms were taken after calling multiple time and leaving a voice mail. Then told us to cancel the listing which would void the refund and didn't response when asked about it.

I booked and paid for a room for one night. When I arrived, someone was in the room. I was told by the property manager to come back later and I will have a room. When I came back, I was told by the property manager that it was way overbooked and that she has to cancel and send me a refund. I never received the refund and and had to dispute the charge on my credit card.