Turquoise Pyramids Palace

Worst place to be

En oas. Vänlig personal och fin atmosfär.

Place was amazing clean. The cleaning staff were cleaning the pool/seating/ children areas all day. Place looked pristine/ immaculate all the time. Shame their breakfast is set and there is no variety. Mattress's could have been a little more comfortable but this is down to preference. Staff were amazing. The hotel brochure states Kitchenette but not in the room. No tea facility either.

Stayed for 5 days with my son. He loved the pool and the kids area.

Bien

Bij aankomst 2 uur moeten wachten op de kamer na die tijd kamer nog steeds vies, geen water en geen handdoeken, tijdens het wachten eten besteld 1 uur wachten vervolgens verkeerde bestelling en nog vies ook oud brood envelop was nog rauw. 4 dagen zonder water vervolgens wel water geen warm daarna, stroom van de Vila lag om de haverklap eruit, internet alleen onder router als er stroom was, plaatjes van de comfort suite zijn niet zoals op internet, we zouden gratis ontbijt hebben kregen we niet. Zou een 2 persoon bed zijn was er niet. Ruimte leek wel op persoonlijke opslag van eigenaar. Zou koelkast zij was er ook niet. Appartement kon niet op slot balkon deur kon niet dicht en kon niet slapen door erg veel geluidsoverlast door auto’s, claxonneren en andere gasten. Tv is er niet op de kamer, bij vraag voor schoonmaken deden ze niet. Veel zwerf katten op en in het complex. Water zwembad vies.

Beautiful property, walking distance to many chain testaurants. The rooms were spacious and lovely balcony. Service and amenities was where this hitel was lacking. Pool was closed due to algae when we were there. Went to the restaurant it took over an hour for our food and they were out of most of the menu items. When we asked if the hotel could set up an airport transfer, they told us to call an Uber.

Expedia ne devrait pas dire que le petit déjeuner est compris car c'est faux .. c'était un petit déjeuner uniquement salé et payer le café en supplément ainsi que le jus d'orange. L'hôtel dans son ensemble était bien, mais "certain membres du personnel" étaient distant, pas de sourire , de bonjour et aucun effort pour comprendre les demandes. Leur anglais étaient approximatif, malgré que nous prenions des traducteurs Google. Y retourner.. NON ! M

From the moment we entered the hotel, we were made to feel special. The gardens are spotless and the staff are so helpful. The room was basic but what more do you want when you are there just to sleep. Honestly this will be my go to hotel from now in Cairo.

The villa had no lift.. but it's only 3 or so floors but you should consider this.. the rooms are spacious but we had an ant infestation in ours which came back with us in our suitcase. The hotel doesnt provide toothbrush or shoes.. only used slippers from other hotels as per the logos .... breakfast is bought to your table but they had no toast or fateer or buffet or jam... but they served eggs your way and fool beans and cheese and salad..tea only as coffee is extra charge. We asked for a do not disturb sign but they would still knock on the door multiple times even after we told them not to...we ordered room service which was tasty but they overcharged on the bill so you have tp be careful... and double check. It might've been a genuine mistake but best to be safe. The ac heater was amazing and near silent. Would l book again..no as the breakfast was a let down and so was the used slippers