Hotel Tropicana Santo Domingo

Excellent customer service pablo is to efficiently

Close the airport and family’s house & the pool.

The water in the sink was not purified , it had an awkward smell. I was forced to use bottled water to brush my teeth.

The shower need attention

Property was very clean but the staff was horrible receptionist tryed to charge me for bringing a case of water in to the Property even though no water or fridge was provided and the ac didnt work

Staff was friendly but limited dinning no shopping close by

Staff organization is terrible ask for check out 3 times and a manager ask for money after I paid for bring pizza from outside and eat at facility with a visit and not make people welcome parking inside you need tell 3 times walk to front desk after you ask to open the gate owners very nice people but need change some front desk staff ,kitchen and maids very good service

It's a peaceful place

I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.

Nothing

Everything