Hotel Tropicana Santo Domingo

location

the focus of the staff to try to take every single penny off your pocket, the room was super small with beds that are very old, they were on wheels so the bed moves with you, super uncomfortable

The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it

Wonderful

Pueden mejorar las almohadas, el resto estuvo muy bien

Room was outdated. Bed wasn't clean.

I went there the first night and I canceled my stay because I just found out that my father passed away and I needed to stay close to family. I told this to the registration and canceled my 6 nights stays but the property manager refused to give me a refund for the rest of the 5 nights.

Service and management are amazing …. Excellent food , clean rooms

The pictures of the property and the rating does not reflect the reality of the hotel. Rooms had old furtniture and beds, was not at all what was shown in the Expedia profile. I did not stay there and ran away within 5 minutes of been there because I felt decieved by the pictures