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8.3 / 10 Guest Rating

Sonder The Burnham

555 West Jackson Boulevard, Chicago, us

Sonder The Burnham - main view

About the Property

Central Location
Sonder The Burnham is conveniently located just 1.6 km from downtown Chicago, offering easy access to popular attractions such as the Chicago Symphony Orchestra and Cloud Gate.

Modern Amenities
The accommodation features free WiFi, air-conditioning, and a fully equipped kitchen with a dishwasher, oven, and microwave, providing guests with the comforts of home during their stay.

Comfortable Living
Each unit at the aparthotel is thoughtfully designed with a flat-screen TV, private bathroom, and cozy bedding. Guests can also enjoy heating facilities, ensuring a pleasant and relaxing experience throughout their visit.

For a memorable stay in the heart of Chicago, book your accommodation at Sonder The Burnham today.

Facilities & Amenities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform Sonder The Burnham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note: the layout, furniture, and decor of your space may vary from these photos. This is a central location, and you may experience city noise. There is no cable or parking. We have provided a Roku TV for streaming. Please note there are 7 stairs to reach the elevator. Guests can book housekeeping services on-demand for a nominal fee. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled via the Sonder app, 24 hours in advance.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent485 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the clean and spacious apartments.

Categories

Cleanliness7.5
Service8.6
Location9.1
Room Quality8.1
Amenities8.6
Value for Money8.1
Food and Beverage8.1
Overall Experience8.6

Select topics to read reviews

B
BeateatAT
Verified booking
solo_traveller
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

9.0
Helpful?
N
NataliegbGB
Verified booking
extended_group
Standard Room
Stayed in Aug 12, 2025

"Good"

1.0

Nothing as they cancelled our booking on day we were due to stay by email but had sent us room details and entry code previous day. They were difficult to contact and no help at all. We had to book another apartment for our stay and it was all extremely stressful.

Never got to stay there. They cancelled our booking on the day and were completely unapologetic and unhelpful. Would never book them again.

Helpful?
S
SusannzNZ
Verified booking
couple
Standard Room
Stayed in Aug 11, 2025

"Good"

6.0
Helpful?
A
AndrewgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 7, 2025

"Would recommend."

10.0

Easy access, no staff interference, lift worked fine, good Wi-Fi and shower, able to store luggage in lockers for no additional cost.

No issues.

Helpful?
C
ClaudiaitIT
Verified booking
couple
Standard Room
Stayed in Aug 6, 2025

"Excellent"

8.0

Migliorerei L entrata alla struttura ..

Helpful?
J
Jeffrey krKR
Verified booking
solo_traveller
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0
Helpful?
A
ArmellefrFR
Verified booking
couple
Standard Room
Stayed in Jul 29, 2025

"Attention, annulation de réservation à l'arrivée"

1.0

Rien, vu que j ai reçu un mail a mon arrivée a l aéroport m indiquant que ma réservation venait d être annulée. J avais réservé en janvier pour être tranquille. Sympa le stress du début des vacances! Pas une explication. J ai passé 1 heure au tel a mes frais en anglais où l on m a fait tourner de personne en personne pour rien. Ils ne m a pas été proposé une autre chambre dans un autre établissement Marriott, c est pourtant une grande enseigne. Très très déçu d avoir permis à cet établissement d avoir travaillé avec mon argent pendant 6mois, ils aurait pu a minima me verser les intérêts gagnés. Au final, j ai ete remboursé 10 jours apres. Quelle honte!

Tout,, vu que j ai recu un mail a mon arrrivée a l aeroport m indiquant que ma reservation venait d etre annulée. J avais reservé en janvier pour etre tranquille. Sympa le stress du debut des vacances! Pas une explication. J ai passé 1 heure au tel a mes frais en anglais où l on m a fait tourner de personne en personne pour rien. Ils ne m a pas ete proposé une autre chambre dans un autre etablissement marriott, c est pourtant une grande enseigne. Tres tres deçu d avoir permis à cet etablissement d avoir travaillé avec mon argent pendant 6mois, ils aurait pu me verser les interets gagnés. Au final, j ai ete remboursé 10 jours apres. Quelle honte!

Helpful?
D
danlkimusUS
Verified booking
couple
Standard Room
Stayed in Jul 29, 2025

"Good"

1.0

Nothing

They cancelled on us without any notification. I only happened to find out when I contacted them the day before. Avoid this place at all costs.

Helpful?
J
JuliebeBE
Verified booking
family_with_children
Standard Room
Stayed in Jul 25, 2025

"Exceptional"

9.0
Helpful?
R
rbruneel usUS
Verified booking
couple
Standard Room
Stayed in Jul 25, 2025

"Good"

5.0

Location

Creepy small apartment. Could hear the neighbors making breakfast and listening to music.

Helpful?
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