Sonder Onyx

Check-in & Out

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform Sonder Onyx in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. Sonder offers guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled via the Sonder app, 24 hours in advance. Sonder cannot guarantee receipt of mail or packages at this location.Instead, we recommend using a nearby pick-up location.