The Artesian

Clean, comfortable- really well appointed kitchen which had all the utensils, plates , cooking equipment you need to prepare a full meal. Very comfortable beds.

The plugs kept shorting which was annoying g. The bathroom vents into the bedrooms which is a little odd.

The whole experience was awful. The worst hotel experience I’ve ever had.

We arrived at our destination after a long international flight to discover that our booking which we made 6 months ago had been cancelled by Sonder even though we had fully paid and the booking was available on booking.com. There were no staff to help us and no accountability from the hotel. After hours on a help line to resolve the problem the only way we were told we could sort out the problem was for us to book directly with Sonder and pay for additional rooms. An absolutely abysmal experience which ruined our holiday. No support from booking.com and absolutely none from Sonder. As a Marriott owned business I would have expected more. Don’t be fooled!

Apt's look nice. Location is solid.

Apt's are functionally impracticable. One of the beds was broken, It's been hobbled/MacGyver'd together to give the appearance of a functioning bed, but it was just a mask. The beds takes up nearly 80% of the bedroom it occupies, whereas the living area is huge but sparsely, and uncomfortably furnished. There were 3 towels for a room designed for 4 people. Its a small detail but something that should be standardized. When a room comes with free ear plugs, you know there is a problem which was not disclosed before booking. Lighting in the Apt/rooms were amateur at best, a single table lamp for each bedroom.

The room is very cleaned and comfortable however there was a dull moderate vibrating sound that came on every 30 mins in the night. That’s why there were ear plugs by the bed. I am a very light sleeper so I didn’t get much sleep.

Nice layout

Electronic lock did not work. We stood in the hallway for over an hour. No one answered our phone calls, and it was late at night felt very unsafe

Area was fantastic. Great restaurants

The 2 bedroom apartment was spacious. The furniture was comfortable. The items supplied in the room for cooking were good quality. Staff were responsive to requests,

The beds are doubles not queen size so although this is a 2 bedroom apartment sleeping 4 would not be comfortable. There is no free cleaning service, some cleaning products are supplied for you to self clean otherwise you have to pay a $130 cleaning fee therefore I don’t recommend a stay longer than 5 nights. You can find; bett\er value for money elsewhere.

Pretty much perfect

Everything was fine except that the furnishings were spartan. No comfy chairs to sit on. Bed, bath and kitchen were all very good.