Willow Bay Resort

Staffs had Good hospitality

Everything was good

The property is conveniently located with beach access, but it’s just dated. Luggage carts sit “conveniently” in front of piles of garbage. Low water pressure in the unit. We enjoyed our stay, but I wouldn’t rebook in the future.

The pictures do not match the condition of the property. I also met many people in the hallway who felt the same. It is in very poor condition. Our room was not cleaned well and we swept a large amount of trash up 5 minutes walking in. We also purchased cleaning supplies to clean because it was so dirty. The lamp shades had holes, the utility closet dripped from upstairs and was moldy, the chairs were faded, the furniture was scratched. Our utility closet began to leak on the second day and we had to put out pots and pans to catch the water. For the quoted price, what we were given did not match the price. At all. The hallways were dirty and needed vacuuming and smelled like mildew. If this hotel plans to charge a large fee per night, the rooms need to match the price covered. Absolutely not. The only upside was Mary was very nice and we were right on the beach. Disappointed in my stay and I regret that I cannot recommend to others. Please be careful of this hotels high rating. I was fooled sadly. I truly wish I could upload the pictures I took from this stay to show the condition of this hotel.

Everyone at the front desk was really nice. Room was clean.. however I was a little disappointed that nothing looked like what the photos advertised. Shower pressure was terrible..but the beds were comfy. I did feel a little uneasy as a mom traveling with her two kids.. but everything ended up being ok & it got the job done.

Angie and Mary addressed any concerns right away and I was very grateful for that. Very nice ladies and willing to help. My family and I loved the location. Literally steps from the beach. When we arrived, shortly after, a rain storm started that blew debris and stuff in the pool that we could see from our balcony. Within a few hrs we looked out and it was cleaned & we enjoyed our pool time. It was about a 13 min. drive down to SkyWheel and the main attractions which wasn’t bad.

Staff was great my stay was comfortable

Nice hotel, room a little small bunk beds are basically inside a closet and only 1 tv for the whole room

My family spent two nights at Willow Bay Resort in Myrtle Beach, SC. The resort's location is perfect for a family vacations, it's just a short drive to many attractions and restaurants. They offer on-site parking, which was very convenient. We especially loved sitting out on the balcony and enjoying the beautiful ocean view.