Emerald Hotel Residence

Nice rooms, coin laundry possible, kitchen

Around the laundry machines dirty;

New modern and clean

Pretty unorganized, but polite staff only few spoke good English.

New building, so all facilities are currently in great condition. There is a nice mezzanine floor where you can work remotely. It's outside the main city center, but there are still lots of restaurants around, and it's a short walk from the genocide museum.

The bunks in the dorms are super loud and squeaky. You'll also have no privacy whether you're on the top or bottom bunk. Considering it's more expensive than other hostels in the city, I expected better quality beds. Overall things seem clean because the building is new, but the first dorm bathroom I was in smelt like urine and the women's bathroom on the second floor never got cleaned the 4 days I was there - empty toilet rolls and rubbish bins full with the same rubbish. The condition will deteriorate quickly if they don't maintain the place properly. A few staff members were friendly, but there were also a couple of rude ones, too.