Waldorf Astoria Helsinki

X

Super Nice

I stayed at Hotel Maria just once foe a little "mom's weekend" and it was a wonderful experience. The room had everything I could possibly need and even more: high-quality cosmetics, slippers, bathrobes, bath salt, a very convenient steamer (instead of an iron), and a smart home system. Although I only stayed overnight once, I am a regular guest at the hotel's SPA and restaurant. The hotel itself is stylish, cozy and very comfortable. The staff are incredibly caring and attentive. The SPA is such a relaxing space, and I love that fruits and tea are included in the visit - such a pleasant touch! The restaurant always serves delicious food, and on Saturdays there's also a tea ceremony, which is a lovely way to spend time in a beautiful atmosphere. I truly recommend Hotel Maria not only for staying overnight, but also for meetings, relaxation, and simply enjoying a wonderful time in Helsinki.

What a wonderful hotel! I arrived solo and my husband joined me. We had booked well ahead of time and I reserved the Bridal Suite because it looked so great in the official photos. The suite was incredible, as were the amenities. It is a very high-tech room with lots of convenient options I had never encountered in a hotel room before. A staff member brought me up to the room and showed me all the features, which was very helpful. I visited the spa my first night and that was a lovely experience. I highly recommend it. There were a few hiccups--the air conditioner was not working the first night, and it was unusually hot in Helsinki (I spent one day walking around in shorts) but the staff moved me into another room and then back again once it was fixed. Although the room and amenities are top notch, it was the staff that really shone. I left the hotel to go on an Arctic Cruise and had no connectivity for about 3 weeks, and I hope I remember all the names of the wonderful people I interacted with. The front desk had Alex, Flavio, Elias, and another sweet person who's name escapes me. The backup help was, I think, Robert and Minntu. The breakfast was managed (I think) by Anna, and Otto was often my waitperson. But everyone was very helpful, and I hope I got the names correct. Speaking of breakfast--the food was lovely and plentiful. The buffet had so much food it was impossible to sample it all. The lattes were delicious, the fresh fruit was ripe and sweet, and it is the first time I ever had butter with egg in it--turns out it is a local specialty. But the star, for me, was the......oatmeal! I had a bowl every day, and it was without doubt the best oatmeal that I have ever had. I would love directions on how it was made; it was sublime! I also loved the hotel's location. Some other the other top-tier hotels are in a much busier and nosier part of town. The Maria is in a more residential area, which is very nice, and the area has lots of local shops that allows for fabulous window shopping. It was still very close to all the hubbub of the city center, so easy to walk around, but it allowed for a respite when needed. I think that part of the reason why I fell in love with love with Helsinki was because of my stay at the Maria. If I am able to return to the city I would love to stay there again. I can't imagine a better place to stay or a nicer hotel.

I forgot my new shirt in to the closet. Surprise, surprise they said its not found. Better change your cleaning company.

Ihana sisustus, mukavat sängyt, rauhallinen tunnelma ja hyvä palvelu

N

Excellent

Our stay at Hotel Maria was nothing short of exceptional. From the very first moments, we were treated like royalty — the service was professional, warm, and flawless throughout. The room itself was outstanding: spacious, beautifully designed, and equipped with a private sauna. Every detail had been thoughtfully considered, making the atmosphere both luxurious and cozy. The Spa was a true highlight. Even when fully booked, it never felt crowded or overwhelming — instead, it was calm, serene, and incredibly relaxing. Special requests were handled with impressive care and attention to detail. From arranging my favorite type of pillow to surprising us with a lovely birthday greeting, the staff made us feel genuinely valued. An extra touch that stood out was the overall ambiance of the hotel: it smelled wonderfully fresh and clean everywhere we went, which added to the sense of comfort and well-being. Hotel Maria exceeded our expectations on every level. We left feeling completely relaxed and pampered, already looking forward to returning.