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9.3 / 10 Guest Rating

Hotel Casa Bansley

Calle del Chajon, Antigua Guatemala, gt

Hotel Casa Bansley - main view

About the Property

Luxurious Accommodation

Hotel Casa Bansley, nestled in Antigua Guatemala, offers a luxurious stay just 33 km from Miraflores Museum. Indulge in the comfort of a garden, free private parking, and a delightful terrace and restaurant. With free WiFi and a 24-hour front desk, this 4-star hotel ensures a seamless experience for guests.

Exceptional Services

Experience top-notch services at Hotel Casa Bansley, including a concierge service, tour desk, and currency exchange. Relax in well-appointed rooms, each featuring a private bathroom for your convenience.

Delicious Dining Options

Start your day right with an à la carte, continental, or American breakfast served every morning at the property. Explore nearby attractions such as National Palace Guatemala and Popol Vuh Museum, both just 39 km away. Book your stay now for an unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional75 verified reviews
AI Summary

Guests highly rate the helpful and attentive staff and frequently praise the beautiful views and nice amenities.

Categories

Cleanliness8.7
Service10.0
Location9.2
Room Quality9.2
Amenities9.7
Value for Money9.7
Food and Beverage8.2
Overall Experience10.0

Select topics to read reviews

M
marinaitIT
Verified booking
couple
Standard Room
Stayed in Nov 26, 2025

"Exceptional"

10.0
Helpful?
C
CarmenesES
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"Exceptional"

10.0
Helpful?
I
ING. SIXTOdoDO
Verified booking
couple
Standard Room
Stayed in Nov 9, 2025

"Exceptional"

10.0
Helpful?
G
GusUS
Verified booking
couple
Standard Room
Stayed in Nov 8, 2025

"Very Good"

7.0
Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Nov 3, 2025

"It was a lovely stay. We extended our stay an extra day and would stay there again."

10.0

The hotel was very nice. The rooms were very nice and comfortable. The staff went out of their to make our stay nice. They drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us a gift when we left. Very thoughtful staff.

Helpful?
Y
YesseniagtGT
Verified booking
extended_group
Standard Room
Stayed in Oct 21, 2025

"PÉSIMO"

1.0

En fotos el lugar se ve bonito. Estando ahí más que la vista hay otras cosas…

1) el olor fuerte a humedad. 2) te indican que tienes que dejar una tarjeta de crédito en la recepción durante la estancia en el hotel. Quien siendo inteligente dejará algún documento bancario en manos de gente desconocida? 3) el parqueo es condicional. Te indican que debes dejar la llave de tu carro y tu licencia de conducir, como por qué tienes que dejar la licencia? Ooootro documento personal más que te indican debes dejar durante la estancia. Nosotros nos opusimos y obviamente no lo dejamos. 4) te indican: desayuno incluido. Pero te dan lo que ellos quieren, sin dar opción a que elijas tu propia comida y que pagues el restante de dinero, respecto a lo que ellos quieren servirte de comer. NO VALE LA PENA COMER AHÍ. 5) El ruido en las habitaciones es excesivo, por el tránsito de vehículos afuera. Desde las 4 am no pudimos volver a dormir por el RUIDO EXCESIVO. 6) Nos dijeron a la salida que ni podíamos ir a dejar las maletas al carro porque todo lo vigilaban en las cámaras, como si fuésemos a robarnos sus toallas hediondas a humedad? 7) el personal es realmente pésimo! El único amable de todo el lugar fue el señor del parking. NUNCA RECOMENDARÍA EL LUGAR. TAMPOCO VOLVERÍA EN UN FUTURO!

Helpful?
C
ClaudiogtGT
Verified booking
couple
Standard Room
Stayed in Oct 20, 2025

"Completamente comodos"

10.0

Excelente

Todo estuvo excelente

Helpful?
I
IVER IVAN INTERIANO gtGT
Verified booking
couple
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0
Helpful?
C
CareyusUS
Verified booking
couple
Standard Room
Stayed in Aug 30, 2025

"Underwhelming with immense rooms but short on courtesy"

4.0

Breakfast was “free” but they did not tell us which meals were and which were not free so we had to change our order. They charged me $2 for a splash of milk in my coffee which felt so cheap. Then the waiter followed me back to my room to make sure I paid for it! The room was very spacious. They had an ac unit (didnt need it), lots of hair appliances (didnt need but a nice touch)

The service made us feel like they were doing us a favor - everything felt very transactional and unwelcoming. When we left we stood in the lobby for 10 minutes while they counted towels and made sure no pillows were missing - presumably? It seemed to take a very long time.. I’ve never read so many No Tocar! Signs in one place. They must have had issues with kids or grown guests touching things - but then maybe don’t leave out decorations of value. It felt punitive.

Helpful?
X
XavieresES
Verified booking
couple
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

9.0

La decoracion y jardines son muy bonitos. El personal es muy amable (todos). La habitacion es muy comoda

Lo unico no tan bueno es el ruido de la calle que se escucha en la habitacion

Helpful?