NewVida Preserve

Everything about NewVida preserve was exceptional except the customer service. I had booked a specific room through Booking but was told that the room I had booked for did not correlate with the pictures on Booking as so was assigned to a standard room. It took messaging back and forth for around an hour and a half until I was finally told that I could get into the room that I had booked. Aside from that, the place is amazing, the scenery spectacular, the room (with the deck) was absolutely perfect, clean and comfortable 👌

Customer service, see above. It got resolved but a very stressful hour and a half of messaging to get the room that I had booked on Booking.com

Loved the activity room with games, ping pong, pool table

Never saw a staff member, 2 out of 3 mornings no coffee at the coffee nook, Sunday night water pressure was awful couldn’t even shower but Monday and Tuesday it was fine. Was traveling with my daughter the pool would have been nice

I love the views, the bistro, the live music and the friendly people. The room is spacious and the beds were extremely comfortable. Returning here would be an honor and privilege.

New Vida was VERY quiet while we were there a Sunday - Tuesday in July. No meals and no extras. So, we just experienced the room and grounds. The view from there was beautiful! Room was comfy. Basic and just what we needed as we spent nights there and explored during the day.

Wonderful place for a stay with a group and friends and family. There is a great lounge with a pool table and a ping pong table. The rooms are clean and nicely decorated and very confortable. We will come back.

The room is very nice and the property is beautiful. Aside from that, there are minimal amenities and no coffee. They do list a coffee kiosk and there is tea only. No options for any cold beverages either. The lack of soundproofing between rooms makes it seem like times there are other people coming into the room. They are definitely on to a good idea but missing the finishing touches.

The property and facilities were amazing! So comfortable and beautiful

The only thing that was off putting was how unsure/lost all the employees seemed. Also as a female, I would have liked to see a deadbolt on the door, or more in-room safety measures

Location brilliant.beautiful views

Rooms not soundproof.really awful. No service at all. Advertised options not available