Acqua di Mare Resort

Bonitas instalaciones

Poco personal, y poca atención al cliente Para año nuevo cerraron restaurante a las 9 pm

The customer service.

Everything was absolutely incredible!

Everything was good!

The property is in great shape, beautiful decor/ lay out , up to date appliances, rooms are bright, nice pool area. Front desk staff is friendly and helpful. Before arrival , it was communicated through messages that a pack and play was needed for the baby and we were told that one will be available for us, by the time we got our room and settled in from our flight , we realized that the pack and play was never placed in the room for the baby. We realized that late at night and when we looked for a phone to call the front to our surprise there was no phone so we couldn't call to resolve the issue or to even order room service. We would have to go all the way to the front to communicate anything needed which was annoying especially if you’re tired and have children. Another huge disappointment rather shock, the hotel charged $70 for house keeping for the 4 nights we stayed there and did not do a good job at it but was actually dishonest. During check in it was communicated that the room will be cleaned daily, new sheets and towels will be provided as we requested but apparently we were lied to. One of the days we were in the room late when housekeeping came and that’s when i saw that yes towels were washed, dried and placed back but sheets weren’t changed not even dusted but simply pulled back on the bed. Bathroom sinks and kitchen sinks were barely wiped

Love it peaceful and quiet

Amazing Family Stay – Highly Recommend! My family of five spent 3 wonderful weeks at Acqua di Mare and absolutely loved it. The condo was brand new, super clean, and had everything we needed — especially the washer/dryer and fully equipped kitchen. Breakfast was included (our 5-year-old gave the pancakes a 10/10!), and the optional daily cleaning for a one-time fee was a huge help with little kids. The pool is beautiful, and the beach is just a 2-minute walk away. We also loved having access to Mayan Princess amenities like beach chairs — no extra charge! West Bay’s restaurants and water activities are just a short walk away. Special thanks to Paty at the front desk — she was so kind and helpful. We felt right at home and will definitely stay here again!

We came 5 adults and 2 young children and arranged 2 apartments next to each other. Very peaceful as set back from the beach by about 100 metres. Great facilities and just a 2 minute walk from the beach front. Beach club pass included at San Simon (part of Mayan princess) which was about a 5/10 minute walk along the beach front which was a lovely walk, even with small children. The pool was great and staff were so lovely. Apartment was brilliant and had everything we needed and loads of space. Wasn’t clear when booking but breakfast was included and there was daily cleaning which was a nice surprise. Managed to arrange an early check in as well which was good as we were moving around from Location to location. Overall very impressed as I know this is a new development.

The staff here were very friendly and professional. The property is very well kept. It’s about 25 min drive from the RTB airport. Visit Eldon’s grocery store for foods to prepare at the property as it has a fully stocked kitchen. The onsite kitchen doesn’t have many food options, breakfast was consistently good. We didn’t eat much outside of that at the restaurant. The property is steps from the beach, Gumbalimba park is about a 10 min walk. For night action, you can walk the beach to get to various resorts/bars/restaurants or take a 12 min ride to the West Bay for lively options into the early morning hours.

Muy bonito lugar muy limpio tranquilo los empleados muy amables la comida muy buena definitivamente lo recomiendo 100% es un lugar del cual uno no se quiere venir

El lugar muy bonito aún sin playa bonita en frente, pero malísima atención!