Acqua di Mare Resort

At arrival we found our condo dirty and lacking basic items (hand soap, kitchen soap, towels/sponge). When asked at the front for these items, the staff was friendly and looked for items for us, however we were told we would be better off going to the store and buying our own as they don't know when they will get any in stock. We were not informed that there is major construction happening currently. The property had just gone through ownership change, greatly impacting the restaurant/bar on site. We had only 4 options for 10 days of breakfast, and 5 options on the lunch/dinner menu (which were only satisfactory). We were on the third floor, and our entire trip, the elevator was broken (had been for at least a full month prior to us arriving). There was one ice machine for the entire building (including bar/restaurant) and it was broken more than 50% of the time. We attempted to work 3 different mornings of this stay. The internet on site is atrocious. We could not work efficiently (even just scrolling social media did not work). It is disappointing to pay a lot of money each night, and see that if we request extra toilet paper, we will be charged, and that all things cost extra here. The overall stay was not worth the amount per night. This is advertised as a resort, and it has a long way to go before it could be considered a resort. This property has a lot of potential, we had friendly staff and met friendly owners throughout our stay, it is just not worth the money.

When completed this will be an excellent property. Last tower was being built so at times was noisy as well as construction debris was nearby. Pool was excellent and front staff excellent and friendly condos are big,bright and roomy with lots of closet and storage.

Condo was beautiful and modern, well- equipped. Pool was amazing! Location was great just a quick walk to the beach and West Bay activities but kind of secluded so didn’t feel like it was in the thick of it all. Staff was great especially Sarita, who worked in the restaurant. She gave us lots of tips!

Restaurant wasn’t that great. Had one breakfast there but kind of expensive for what you got (one piece of French toast). And no vegetarian options for other meals. We only ate there once. I asked twice to have the laundry facilities opened in the room and no one ever came to do it. Housekeeping only came once to try to clean the room during our stay. I guess they only come in if you’re there?

The resort is under construction; they didn’t say that, the receptionist was very kind, the problem is there still a construction with a lot of noise and dust, they say have access to the beach but that’s a 15 min walk. Pool was fine, very poor service at the pool. Maybe in the future could be an option

Beautiful room, pool, restaurant and outdoor dining.

No safe in the room

Although it was just off of the water we were steps from the beach. Property is beautiful. 2/2 condos with full kitchens and large balconies. On property pool was fantastic with a swim up bar. Highly recommend!!

Overall a great place, very nice and safe. Would recommend to family and friends.

Lindo hotel muy limpio y nuevo y lo mejor el servicio muy serviciales todos

New place very nice, everything is modern and clean. Still under construction. This place will be amazing once completed. Great for families!