The Washington Inn

Terrible

My room overlooked the running rapids of the New River which I could listen to all night. Very clean and comfortable. Spacious shared kitchen that was very clean, modern, and well stocked with dishes and utensils, refrigerators, stoves, dishwashers, microwave (including coffee pods for your enjoyment). Lovely small town on the river. The host was very accommodating and kind.

Nothing.

Great location, clean and comfortable. Staff was easy to deal with and pleasant. I will definitely come back!

Excellent experience.

The view from our room was undersold! Great view of the river. That said, there were sizable gaps around the doors, so it was a very good thing the group there was not noisy, or I could have had a grumpy tired hubby. There also seemed to be some kind of family reunion taking place in the common areas, so we felt a little awkward about being there for a lot of our stay.

Unattended hotel, keypad entry to both front door & room. Communication was good - prior to arrival, the week after Hurricane Helene, admin texted codes & said they had an event cancellation due to the storm, so no other guests. Inn is renovated nicely but common areas were dirty. A guy was in the kitchen who we assumed was staff. He said nothing and seemed nervous. Upstairs, our room was somewhat clean, but not completely. There was hair and rust in the tub, very little furniture and a mushy bed. When we went back downstairs to explore, the same guy was now asleep on the couch! I called the admin to ask if anyone was working there but she had no idea who it was. She said the owner was “in town” and should she send him over? Well, you’ve said there’s no other guests, no staff onsite and yet there’s a guy sleeping in the common area. Do you need to ask? The owner came and explained this guy works for them, and his home was destroyed in the hurricane. He’d be given a room, and this would not happen again. It was an explanation, but not an apology. He didn’t seem at all concerned about our comfort. Admin later texted to apologize for “inconveniences”. No one seemed to get that this creepy incident made us feel unsafe. A self check-in model doesn’t absolve them of responsibility to make guests feel safe. Even hostels are concerned about security. I don’t recommend this place to anyone concerned about security or cleanliness.

Old charm and everything we needed to make a comfortable stay

Poor wifi signal and connection. This additionally made the TV reception poor. TV improved later in the day/evening of our stay.

The view from the back deck was nice.

There was no staff on site. The furnishings were VERY old/outdated.( Not nice old, just old) The refrigerator had food & beverages over a month past the expiration date, in them. The washcloths were stained. I did not feel safe because even though the room has a lock on the door, we were 2 older females, traveling alone, with one additional male guest, whom we didn't know, staying at the Inn. Unattended.

Was a great experiance!!

Beautiful little spot right on the New River! The beds were very comfortable and the deck on the back was great to enjoy the river! It's pretty basic as far as amenities go - it was nice to have a full kitchen available. I would suggest putting in night lights in the rooms or maybe a lamp or two by the beds. We will definitely stay here again!