Umutuzo Lodge Kivu Lake

The room was brilliant, excellent design with lots of high quality wood construction. Very spacious with large uber comfortable bed. The views over Lake Kivu were spectacular. Such a tranquil and relaxing setting. Tip top personal service from all staff. Great to eat at night with Philip the owner. Awesome breakfasts and really high quality dinners. Highly recommended and three days not enough.

Nothing

Perfect stay we will remember. . A wonderful welcome from Philippe, Éric and the whole team. Impeccable comfort, a breathtaking view and the pleasure of an outdoor shower, especially at sunset. Lots of details and little touch in the room. Friendly and delicious meals prepared by the chef: in short, a must along Lake Kivu for perfect relaxation. Many activities are also possible and offered (sporting or cultural). We enjoyed the visit to the Kinunu coffee washing station and a hike along the Congo Nile hiking trail. Highly recommended!

Magnifique hôtel avec une vue imprenable sur le lac Kivu. Le lodge est splendide et Eric et Philippe ont été tres accueillants et serviables pendant notre sejour. Je recommande très vivement.

The location is spectacular and our rooms were beautiful, clean and comfortable. The view from the room is mesmerizing. The staff are extremely helpful and responsive. The chef provided the most delicious menus we’ve had in Rwanda. Excellent meals!

Breathtaking views, beautiful rooms, lovely staff and fantastic dinner.

Breakfast could have some more options incl. fresh fruit. Be aware that the road to the location is extremely bumpy and you need either a very high car or even better a 4x4 car.

our stay was fantastic, the view, the room, the food - incredible. this place has a very calm, mellow atmosphere the room and view really look like the pictures (careful, the last image is a blue print, parts of the lodge complex are still under construction). there are a few activities you can book through the lodge which are well organized and easy to plan. we did the coffe tour with one way by boat and can highly recommend it! Philippe, the host and the staff in general were super friendly and helpful with any questions we had. we even got to enjoy dinner with the host which was lovely!

The road to the lodge is an adventure! Make sure you have a 4x4 car, ideally a high set jeep since there are big rocks and holes in the street. The bumper at the beginning of the driveway is impossible to cross without scratching the bottom of the car. Maybe the driveway could be evened out a bit.

Probably one of the best views of Lake Kivu!

I recently had the pleasure of staying at Umutuzo Lodge, and I can confidently say it was an exceptional experience from start to finish. The lodge is nestled in a breathtaking location, offering stunning scenery that made every moment feel like a retreat into nature's beauty. The room was nothing short of amazing. It was impeccably clean, thoughtfully decorated, and incredibly comfortable. The attention to detail in the room's design made it a perfect blend of luxury and coziness. What truly set this stay apart was the exceptional staff. Every member of the team went above and beyond to ensure the stay was perfect. Their warmth, professionalism, and willingness to assist with any request made a significant difference and added a personal touch that I greatly appreciated. From the stunning scenery and beautifully appointed rooms to the outstanding service provided by the staff, everything exceeded my expectations. I highly recommend the lodge to anyone seeking a memorable and relaxing getaway.

The friendliness of the staff was outstanding and resulted in the most splendid experience at this tranquil and beautiful location at Lake Kivu. We also really enjoyed the organized visit to the local village and appreciated the cooperation with the surrounding communities.