Crescent Place by Mansley

How central it was to be near my son who studies and works in Cheltenham

We loved everything

Good location. Good to have bottled water and fresh milk. Good size TV. Good drinks making facilities.

Found someone’s glasses by the bed, and sink wasn’t clean. So room wasn’t cleaned well. Really disappointed that despite my writing in advance, and repeating to person calling me at pre-checking in, nothing was done for my wife when it was her special birthday weekend. Getting to room 14 was very awkward as so many stairs, and indeed steep stairs to climb. It’s not enough to warn there’s no lift. Rather a lot of street noise so had to sleep with window shut.

Everything except below

Milk off, looking forward to my first cup of tea of the day. See photo below

Good central location, easy parking, easy access with a door code to the building our room and the car park. Nice comfortable room with an excellent shower.

Photos are deceiving; on bookings, the different rooms are mixed in the photos, and we expected a window that could open.

Fantastic location for getting to theatres, bars and centre. So clean and modern. Bed very comfortable

Nothing.

Really central to both the town and the lovely bars and restaurants of Montpelier. Had parking close by. Quirky room with a sitting area and mezzanine bedroom. Lovely power shower. Fresh milk and water in the fridge. Fantastic communication from the staff which made the stay easier and more enjoyable. Would definitely recommend.

Nothing really but if being picky would have liked a sofa rather than 2 chairs in the seating area and a lamp for softer lighting to make it more cosy but that’s just a preference.