Mövenpick Hotel & Apartments Ghala Muscat

The rooms are big and nicely furnished. The location is good.

1. The pillows are incredibly stiff and flat. 2. On my last day the hotel was crowded beyond what was acceptable. I could not access the breakfast buffet that was included in my fee because the queue was insane. The only solution I got was to take a tiny box with some items and one drink. 3. Because of how crowded it was with families and kids, the lobby was unbearably loud and messy, the pick up and drop off zone was horrible and the waiting times for valet were super long. 4. Because of the amount of people going up and down the elevatos, the waiting times to use them were very long and often the elevator itself would come to your floor already full. The floor was also soaking wet from the people using the pool and not drying themselves.

Good

You cannot expect much view points from tje facility

Clean, quiet and convenient

The room was very big and stylish. The breakfast was amazing. The staff was super helpful with my wife and baby when they needed help with the luggage. The pool was great.

The dates and co cafe in the hotel prepared a smoothie with frozen fruit instead of fresh ones. Which we were expecting for the price

The concierge man Sankar was exceptionally helpful. He explained how to spend my day in the city. Even arranged the taxi for me. I can’t praise him enough.

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