Hotel Finca Campo Bello

Our room conditions were unacceptable, the beds didn’t even have all full proper bedding, the bathroom curtain was gross and the walls were dirty, they advise they didn’t have shampoo or soap ready in the rooms because they had ran out. The room supposedly had a living area with a tv, refrigerator and a cute dining table. Well we found a refrigerator on top of two stools, yes we had a tv, and instead of dining table we had 4 metallic chairs stacked up in the corner of the room (igloo deluxe 7- double rooms). Additionally the warm water took 30 mins to work, the housekeeping staff (3) came to help none really had an answer to fix the issue and it turned out that you have to open the water to the minimum in order to work which is frustrating if you already waited 30 mins for it to work! It’s was 3 of us, we stayed in the room a bit over an hour, we decided to checked out after 1 took a shower. We didn’t ask for a REFUND, the manager on duty didn’t even have an apology when we check out and I explained that what we got was nothing of what he advertised! He was speechless, no words, unacceptable, even after we did a passive check out! You don’t want to leave your house to sleep under worse conditions or something different than advertised. I definitely let instagram be the reason to decide on this one, however most of their rooms are off dated and poor conditions. Seems from their catalog that they send on WhatsApp or their website that is only igloo 1, 2, 9 that are the new the rest are in poor conditions. I saw a few opened when I checked in they look as bad as ours! I would ask for live/current pictures before booking. The area is beautiful, very green and nice gardens and beautiful views, the sunset must be beautiful. They have a day pass probably better to take that option and see the sunset and tried their restaurant which I didn’t try.

Very clean and modern property with friendly staff. The rooms have an amazing view and there is breakfast and dining options available. Would recommend to anyone that wants to stay in this area.

This place was way better than I expected. These aren't hotel rooms they're small apartments with rooftop terraces! We lucked out and stayed in igloo #4 which had an unobstructed view of the horizon and next to the volcano. The parking spots are right next to your igloo - perfect! The views were truly spectacular! We had perfect views from inside the igloo as well. The hotel has done a great job posting signage along the way to ensure it's guests don't get lost. The igloos are well equipped with a hot plate, mini fridge, dishes & sink. There are so many trails to hike and explore. There is also a coffee plantation that you can tour you just have to sign up for it in advance. There is a restaurant on site which we never got to visit as we brought our own food thinking there were no food options on site. They are in the process of making some renovations & building an infinity pool. The views from that pool will be amazing once complete. When deciding to stay here I'd recommend a minimum of 2 days to better enjoy all they have to offer. The igloos interior is modern, streamlined & roomy. It was also a nice change to have a spacious bathroom with warm water and good water pressure. It is a great value for all they offer and I would definitely stay here again.

Clean and good customer service

Nos encantó la vista desde nuestra habitación y el personal muy amable, quedamos con muchas ganas de volver

Awesome experience. A little piece of heaven on earth. Staff was incredible!!!! The view and sunset was breath taking. Would definitely stay again. Highly recommended and they are in the process of putting a pool in!!!! Amazing

My experience at Hotel Finca Campo Bello was one of the most beautiful two days I have ever had. Our igloo was spacious and clean, the entire staff was friendly and went above and beyond to help us, and the views were the most beautiful I have ever seen. We enjoyed relaxing on both viewing platforms, eating meals at the restaurant and with room service, and hiking on the trails around the hotel. This stay was worth it for the view alone, but the friendliness of staff and quality of stay made it even more worth it.

The Health Minister of El Salvador should revoke the license of this facility. The structures (“IGLOOS”) trap constant humidity leaving a permanent musty odor that the management addresses this overwhelming odor by heavily perfuming the room. There is an issue with the septic tanks as there is persistent odor of urine in the bathroom. All fixtures are loose. Finally, the “Ham and Cheese sandwich/fries”I had at the restaurant almost cost me my life with food poisoning. Finally, the condition of the single unpaved roads to and from this facility made it very difficult to leave.

Unpretentious lodge with breathtaking views. Clean and cozy, with the most spectacular surroundings of nature. A place to wind down and enjoy pure mountain air. Going for long hikes in the forest is a must. On a clear day one can see the Pacific Ocean and even volcanoes of Guatemala. MUST!!!

Me and another 4 people stayed at this place after a day of hiking on Vulcan Santa Ana. The view was breath taking and the sunset was incredible. It's quiet, lots of greens and if you're lucky to get one of the igloos near the edge, you can sit outside and enjoy the view to Vulcan Izalco. On a clear day, you can see Guatemala and the ocean. It's not fancy, but it has everything necessary: shower, toilet, bed. We were so exhausted and dirty, that we were content with what we had. We brought some drinks and food (this place does NOT have food to sell). There is also an outdoor BBQ grill available. The price was affordable and the view was priceless. If this place was a bit fancier or got a bit of more attention, it could have been even higher! Totally recommend it, but don't be picky - it's just like camping